At a Glance
- Tasks: Engage with vulnerable individuals and manage a caseload in the community.
- Company: Join Islington Council, dedicated to serving and empowering diverse communities.
- Benefits: Enjoy flexible working, up to 36 days leave, and local discounts.
- Other info: This role is based in a new drop-in support hub, fostering collaboration.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Experience in supporting complex needs and strong organisational skills required.
The predicted salary is between 36000 - 60000 £ per year.
- Outreach in the community engaging with service users in our newly formed Hub.
- manage a caseload of clients both on the street and in accommodation.
- Work within a multi agency team to support people away from the street.
- Flexible - ability to adapt to changing circumstances and demands
- Responsive - ability to priorities emergency cases and complex cases
- organised - ability to manage your own diary, accurate recording and support planning
- Team player- Joint working with internal and external partners
- Experience of support planning and managing risk.
This role is based in our new drop-in support hub.
The post holder will be based at the Hub Wednesday’s and Thursdays where you will offer support to those that are rough sleeping or history of rough sleeping.
Kevin Livingston- Street Population Coordinator
kevin.livingston@islington.gov.uk
Phone Number - 07841534816
Working for the team, service and our organisation
Islington is a place rich with diversity and culture. As a council our sense of purpose couldn’t beclearer: we serve. It’s in the logo. We are committed to challenging inequality in the boroughand as one of the largest employers we know that to look after the place and the planet, wehave to look after our people.Together we can change the future.
We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive.
To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out ‘CARE’, which is what we think public service is all about.
- Up to 31 days leave per year, increasing to 36 days after five years of local government service
- A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week
- Learning and development opportunities to maximise your potential
- Competitive pay and a commitment to paying all staff the London Living Wage at minimum
- Excellent local government pension scheme
- Cycle to Work scheme and discounted gym memberships
- Local discounts from restaurants, shops, health and beauty therapists, and more!
Application deadline: Sunday 13th July 2025 at 23:59
#J-18808-LjbffrComplex Needs Outreach Worker in London employer: Homeless Link
Islington Council is an exceptional employer dedicated to transforming the lives of vulnerable community members through its Street Population Team. With a strong commitment to diversity, employee well-being, and professional development, staff enjoy generous leave, flexible working arrangements, and a supportive work culture that embodies the values of collaboration, ambition, resourcefulness, and empowerment. Working in our new drop-in support hub offers a unique opportunity to make a meaningful impact while being part of a team that prioritises equality and community service.
StudySmarter Expert Advice🤫
We think this is how you could land Complex Needs Outreach Worker in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Homeless Link.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Homeless Link!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Homeless Link, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Homeless Link or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Complex Needs Outreach Worker in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Homeless Link:Before hitting send, make sure to tailor your application specifically to Homeless Link! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Homeless Link
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
