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- Tasks: Engage with vulnerable individuals and manage a caseload in the community.
- Company: Join Islington Council, dedicated to serving and empowering diverse communities.
- Benefits: Enjoy flexible working, up to 36 days leave, and local discounts.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Experience in supporting complex needs and strong organisational skills required.
- Other info: This role is based in a new drop-in support hub, fostering collaboration.
The predicted salary is between 36000 - 60000 £ per year.
- Outreach in the community engaging with service users in our newly formed Hub.
- manage a caseload of clients both on the street and in accommodation.
- Work within a multi agency team to support people away from the street.
- Flexible – ability to adapt to changing circumstances and demands
- Responsive – ability to priorities emergency cases and complex cases
- organised – ability to manage your own diary, accurate recording and support planning
- Team player- Joint working with internal and external partners
- Experience of support planning and managing risk.
This role is based in our new drop-in support hub.
The post holder will be based at the Hub Wednesday’s and Thursdays where you will offer support to those that are rough sleeping or history of rough sleeping.
For further information or for an informal conversation about the post, please contact:
Kevin Livingston- Street Population Coordinator
kevin.livingston@islington.gov.uk
Phone Number – 07841534816
Working for the team, service and our organisation
Islington is a place rich with diversity and culture. As a council our sense of purpose couldn’t beclearer: we serve. It’s in the logo. We are committed to challenging inequality in the boroughand as one of the largest employers we know that to look after the place and the planet, wehave to look after our people.Together we can change the future.
We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive.
To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out ‘CARE’, which is what we think public service is all about.
- Up to 31 days leave per year, increasing to 36 days after five years of local government service
- A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week
- Learning and development opportunities to maximise your potential
- Competitive pay and a commitment to paying all staff the London Living Wage at minimum
- Excellent local government pension scheme
- Cycle to Work scheme and discounted gym memberships
- Local discounts from restaurants, shops, health and beauty therapists, and more!
Application deadline: Sunday 13th July 2025 at 23:59
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Complex Needs Outreach Worker employer: Homeless Link
Contact Detail:
Homeless Link Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Needs Outreach Worker
✨Tip Number 1
Familiarise yourself with Islington Council's values, especially the 'CARE' principles. During any conversations or interviews, demonstrate how your personal values align with theirs, showcasing your commitment to collaborative and empowering work.
✨Tip Number 2
Network with professionals in the outreach and support sectors. Attend local community events or workshops related to complex needs support. This can help you gain insights into the role and potentially connect you with current employees who can provide valuable information.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you've successfully managed complex cases or worked within multi-agency teams. Highlighting these experiences will show your capability and readiness for the role.
✨Tip Number 4
Reach out to Kevin Livingston, the Street Population Coordinator, for an informal chat about the position. This not only shows your enthusiasm but also gives you a chance to ask questions that can help you tailor your approach when applying.
We think you need these skills to ace Complex Needs Outreach Worker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Complex Needs Outreach Worker position. Familiarise yourself with the key duties and skills mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise your experience in supporting individuals with complex needs, managing caseloads, and working within multi-agency teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for transforming lives and your commitment to supporting vulnerable members of the community. Use specific examples from your past experiences to demonstrate how you embody the values of Islington Council.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Homeless Link
✨Show Your Compassion
As a Complex Needs Outreach Worker, demonstrating your compassion is crucial. Share specific examples from your past experiences where you supported individuals with complex needs, highlighting your empathy and understanding.
✨Highlight Your Flexibility
This role requires adaptability to changing circumstances. Be prepared to discuss situations where you successfully managed unexpected challenges or emergencies, showcasing your ability to prioritise effectively.
✨Emphasise Teamwork Skills
Working within a multi-agency team is key for this position. Talk about your experience collaborating with various partners and how you contributed to joint efforts in supporting vulnerable individuals.
✨Demonstrate Organisational Skills
Managing a caseload requires excellent organisational abilities. Prepare to explain how you keep track of your clients, manage your diary, and ensure accurate recording and support planning.