At a Glance
- Tasks: Support individuals on their journey to independent living and create tailored support plans.
- Company: Wytham Hall, a charitable organisation dedicated to helping the homeless.
- Benefits: Competitive salary, flexible working, training opportunities, and 25 days annual leave.
- Other info: Join a passionate team committed to fostering positive change and personal development.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience with addiction and mental health issues, strong communication skills, and empathy.
The predicted salary is between 27000 - 33000 £ per year.
Job Title
Supported Housing Worker
Responsible to
Manager/Deputy Manager
Location
- Wytham Hall, Maida Vale (Westminster)
- Salary
£31,142 gross per annum.
Working Hours
Monday – Friday, 36 hours per week, within office hours 9am to 5pm. No shift work.
Job Type
Full time / permanent.
The role : We are seeking a support worker with experience of working in the homeless sector.
The role requires a strong commitment to fostering positive change and working collaboratively with individuals to create tailored support plans.
Empathy and resilience are essential qualities for providing support and empowering individuals in their ongoing journey to independent living.
Experience with addiction and an understanding of the challenges faced by those affected by drug and alcohol issues including mental health.
JOB DESCRIPTION
About the Service
Wytham Hall in North Westminster is a charitable supported housing organisation which provides support and accommodation for people with a history of homelessness, with the aim of enabling individuals to return to independent living.
The service supports residents with low to medium level support needs who are abstinent from alcohol and drugs.
We have launched a new project to support individuals who have recently become abstinent.
Their support worker will assist them in maintaining long-term recovery.
Wytham Hall operates with a resident-first approach, placing individuals’ needs at the centre of their support and progress.
We take the time to understand residents’ unique personalities, backgrounds, and health need to provide appropriately tailored support.
Purpose of the Role
To work as part of a small, dedicated team providing housing and support services for up to 25 homeless clients across four supported housing properties.
The postholder will deliver person-centred support, drawing on their experience and training in drug and alcohol misuse.
Key Responsibilities
- Provide keywork support to residents, including completion of Support Plans, Needs Assessments, and Risk Assessments, with particular attention to substance misuse and related risks.
- Support the day-to-day running and management of four supported housing properties under the Supporting People Contract.
- Maintain accurate administrative and monitoring systems to meet Supporting People and organisational standards.
- Assess referrals, carry out prospective resident assessments, and manage admission and discharge procedures.
- Work in partnership with external agencies, including drug and alcohol services, healthcare providers, and housing agencies, to deliver holistic support.
- Lead on the promotion of Wytham Hall’s projects in respect of addiction support including attending meetings and presentations.
- Lead on the development of promotional material in respect of Wytham Hall’s addiction support and related projects.
- Lead on the development of Wytham Hall’s services in respect of addiction support including the development of workshops and opportunities such as employment.
- Promote health, safety, and wellbeing across all properties and undertake fire marshal responsibilities (training provided).
- Chair and minute monthly house/flat meetings and room checks, encouraging resident engagement and responsibility.
- Attend and contribute to team meetings, training sessions, and quarterly reviews with Supporting People.
- Attend and lead on developing training in relation to addiction.
- Provide cover for colleagues when required, ensuring effective communication and continuity of care.
- Work flexibly, including occasional lone working and duties outside normal hours.
- Undertake any other duties as required in line with the needs of the service.
Essential Skills
- Experience of working with clients affected by drug and alcohol misuse and an understanding of the associated challenges and risks.
- Experience of working with clients affected by mental health issues particularly in relation to addiction.
- Experience of working with homeless or vulnerable individuals with complex needs.
- Ability to produce and maintain accurate records, assessments, and support plans.
- Strong interpersonal and communication skills, with the ability to liaise effectively with residents and external agencies.
- Basic IT and word processing skills.
- Commitment to safeguarding, equality, and diversity in service delivery.
- Ability to work flexibly, including occasional evenings and lone working.
- Motivated and enthusiastic to work with this resident group.
- Patient, understanding and able to treat others with respect in a non-judgemental manner.
- Able to maintain professional boundaries and confidentiality.
- Able to work in a supportive and facilitative capacity with people from all backgrounds.
- Creative and flexible to meet other’s needs.
- Able to learn in the role and be committed to personal development.
- Able to work with an attention to detail and maintain accurate records.
- Strong communication skills and the ability to engage effectively will be key to success in the role.
Desirable Skills
- Knowledge of Supporting People standards.
- Experience in property or tenancy management.
- Understanding of health and safety compliance within residential settings.
- Ability to work well in a small team and on occasion working alone, e. g. visiting one of the properties.
Benefits
- Competitive salary.
- Bonus based on performance.
- Annual cost of living increase.
- Employer contribution pension scheme (typically employee contribution is 4% or 6.4%).
- Free DBS check.
- Employee assistance programme including employee benefits.
- Reflective practice sessions to support mental health and wellbeing.
- Working at home offered once confirmed in the role following probation (typically once a week).
- Flexible working arrangements supported to suit need.
- Training opportunities provided.
- No working on bank holidays. No shift work.
- 25 days annual leave. Additional leave offered dependent on service.
- Access to Blue light benefits
- OTHER INFORMATION
Application deadline: 5:00 pm on Friday, 28 August 2026.
Wytham Hall is committed to safeguarding and promoting the welfare of clients and expects all staff, workers and volunteers to share this commitment.
We welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
This role provides regulated activities under the Disclosure and Barring Service (DBS). Therefore, post holders are required to undertake a regular DBS check.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. All previous criminal convictions must be declared.
Additional information is available upon request.
#J-18808-Ljbffr
Supported Housing Worker in City of Westminster employer: Homeless Link
YMCA DownsLink Group is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in the vibrant city of Brighton & Hove. With a strong emphasis on employee growth, we offer ongoing professional development opportunities and a culture that values diversity and collaboration, making it a rewarding place for those passionate about making a difference in the lives of young people.
StudySmarter Expert Advice🤫
We think this is how you could land Supported Housing Worker in City of Westminster
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Homeless Link.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Homeless Link!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Homeless Link, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Homeless Link or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Supported Housing Worker in City of Westminster
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Homeless Link:Before hitting send, make sure to tailor your application specifically to Homeless Link! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Homeless Link
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
