At a Glance
- Tasks: Support individuals in resettling from homelessness through assessments and tailored advice.
- Company: Join a compassionate organisation dedicated to helping vulnerable adults find stability.
- Benefits: Gain valuable experience, training opportunities, and contribute to meaningful change.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in assessments and support for socially excluded clients is preferred.
The predicted salary is between 30000 - 40000 £ per year.
About the role
As Assessment and Resettlement Worker, you will hold a case load and deliver, in conjunction with other members of the team, the Passage House Assessment Centre service by carrying out comprehensive assessments; facilitating the rapid resettlement of all individuals who are referred to and accepted by the Passage House Assessment Centre service to available supported networks in their home area or where they have a proven link.
Main Duties
- Conducting thorough, needs led assessments and co-producing informed, accurate and effective Routes off the Street.
- Facilitating supported resettlement and advice through case management to the services and areas most appropriate for individuals to move sustainably off the streets from Passage House Assessment Centre. This includes accompanying clients to housing presentations and presenting their case to housing officers.
- In liaison with the benefits and administration worker to advise clients of, and assist them to obtain, their welfare, housing and related rights, by employing a detailed knowledge of and complying with relevant legislation, particularly in the areas of housing, homelessness, rough sleeping, health and social care to support clients.
- Delivering a personalised, Psychologically and Trauma Informed service that is solution and outcomes focused.
- Providing appropriate advice and support to enable individuals to improve their health and wellbeing.
- Maintaining individual, up to date and accurate client data by inputting into the INFORM recording system.
General Responsibilities
- In conjunction with the Assessment & Resettlement Coordinator, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- Participating in internal/external meetings as required, attending training events, conferences and other functions as necessary.
- Participating in regular supervision and annual appraisal, and helping in identifying your own job-related development and training needs.
- Ensuring that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
- Contributing to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
- Undertaking your role in a professional manner maintaining a high quality standard of work, and always working in accordance with the aims, values and ethos of The Passage.
Desired Experience
- Experience of undertaking comprehensive Assessments and Resettlement support to socially excluded clients.
- Experience of working within a team and achieving strong and effective relationships with others in order to achieve organisational aims and objectives.
- Experience of effective engagement and relationship building with clients and providing sensitive psychologically and trauma informed interventions to ensure individual’s needs are identified and addressed.
- Experience of building and developing effective relationships with a vulnerable, disadvantaged or excluded client group.
- Experience of working with people with challenging behaviour including those with complex needs.
- The ability to participate in the development of services, policies, and practices.
Desired Knowledge
- An understanding of relevant legislation, policy and practice, e.g. Housing Legislation, Rough Sleeping Strategies, Mental Health Act, Housing Act, Enforcement Orders, Central and Local Government Strategies.
- Knowledge of the Welfare rights available to the client group.
- An understanding of the causes of homelessness and of the often complex needs of individuals who are homeless or at acute risk of homelessness.
- An understanding of the issues involved in resettling street homeless individuals and the benefits and challenges of reconnection.
- Knowledge and awareness of the outreach practices to engage with rough sleepers including awareness of the need for a supportive but assertive approach.
- Knowledge of Health and Safety, and the implications of this in the working environment.
- Knowledge of psychologically informed ways of working within a residential setting.
- Knowledge and understanding of safeguarding procedure.
Application date closes 19 June 2026
Assessment & Resettlement Worker in City of Westminster employer: Homeless Link
The Passage is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its Assessment & Resettlement Workers. With a strong emphasis on employee growth, we offer continuous training opportunities and regular supervision to help you develop your skills while making a meaningful impact in the lives of vulnerable individuals. Located in a vibrant community, our team collaborates closely to deliver trauma-informed services, ensuring that every staff member feels valued and empowered in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Assessment & Resettlement Worker in City of Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the field. Attend events, join relevant groups, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or colleagues, have a quick summary of your experience and skills ready. Make it engaging and tailored to the role of Assessment & Resettlement Worker – show them why you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your chat and reinforce your interest in the role. It shows you’re keen and professional!
✨Tip Number 4
Apply through our website! We’ve got all the latest roles listed, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way. Don’t miss out on your dream job!
We think you need these skills to ace Assessment & Resettlement Worker in City of Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Assessment & Resettlement Worker. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Experience:When detailing your past roles, focus on your experience with assessments and resettlement support. Share specific examples of how you've helped socially excluded clients, as this will resonate with us at StudySmarter.
Be Personable:We value a personalised approach, so let your personality shine through in your application. Share your passion for helping vulnerable individuals and how you can contribute to our mission at The Passage.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Homeless Link
✨Know Your Legislation
Familiarise yourself with relevant legislation like the Housing Act and Mental Health Act. Being able to discuss these laws confidently will show that you understand the framework within which you'll be working.
✨Showcase Your Experience
Prepare specific examples from your past work where you've conducted assessments or provided resettlement support. Highlight how you built relationships with clients and addressed their complex needs, as this is crucial for the role.
✨Demonstrate Empathy and Understanding
Be ready to discuss how you approach sensitive situations with clients. Share your strategies for providing psychologically informed support and how you ensure individuals feel heard and respected.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics and the challenges faced in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
