At a Glance
- Tasks: Support individuals experiencing rough sleeping to achieve a safer, stable future.
- Company: Join Julian House, a charity dedicated to helping the vulnerable and disadvantaged.
- Benefits: 27 days annual leave, competitive pension, staff discounts, and career development opportunities.
- Other info: Flexible working hours and a supportive culture valuing staff feedback.
- Why this job: Make a real impact in your community and help create lasting change.
- Qualifications: Driving licence, experience with vulnerable adults, and a proactive mindset.
The predicted salary is between 26200 - 26200 £ per year.
Overview
Salary: £26,200 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Gloucestershire – Gloucester and Cheltenham
Additional information: Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work. Ability to work flexibly, including early mornings, evenings, and weekends when required. Please note this role requires frequent travel across districts.
About the Role
As an Assertive Outreach Worker, you’ll be on the frontline supporting individuals experiencing rough sleeping to take positive steps towards a safer, more stable future. Based in Gloucester, you’ll work out in the community, building trust, tackling challenges head-on, and helping people access the support they need. This is a fast-paced, hands-on role where resilience, initiative, and a proactive mindset are key. Join a passionate team, work alongside partner agencies, and help create lasting change. If you’re ready to make an impact, we want to hear from you!
What you’ll be doing
- Identify and build relationships with people who are rough sleeping in Gloucestershire, using outreach sessions and regular visits to agencies/venues visited by individuals who are rough sleeping.
- Maintain client records, so they are accurate and fully updated at all times.
- Ensure all clients are provided with high-quality person-centred services which takes a strength-based and trauma-informed approach.
- Work collaboratively taking a multi-agency approach to safeguard clients.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
What we’re looking for
- Full driving licence and access to own car for work purposes.
- Experience working with vulnerable adults and/or people with complex needs and challenging behaviours.
Benefits
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan.
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff).
- 30% staff discount at Julian House charity shop.
- A generous and competitive pension scheme.
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted.
- Great opportunities for career development and free monthly training sessions from experienced facilitators.
- For all the fantastic and valuable work, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands.
- Reflective Practice sessions from objective, external facilitators.
About Julian House
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Get in touch
If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Application deadline: Saturday 4th of July 2026
Assertive Outreach Worker in Cheltenham employer: Homeless Link
At Julian House, we pride ourselves on being an exceptional employer, offering a supportive culture that values staff feedback and promotes professional growth through regular training and career development opportunities. Located in the heart of Gloucestershire, our team is dedicated to making a meaningful impact in the community, providing essential services to vulnerable individuals while enjoying generous benefits such as 27 days of annual leave, a competitive pension scheme, and access to exclusive discounts. Join us in creating lasting change and experience the fulfilment of working for a charity that truly cares about its employees and the people we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Assertive Outreach Worker in Cheltenham
✨Tip Number 1
Get to know the company! Research Julian House and understand their mission. When you show genuine interest in their work during interviews, it’ll set you apart from other candidates.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for situational questions. Think about how you’d handle real-life scenarios related to outreach work. Use examples from your past experiences to demonstrate your skills and resilience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Julian House.
We think you need these skills to ace Assertive Outreach Worker in Cheltenham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping vulnerable individuals shine through. We want to see your commitment to making a difference in the community, so share any relevant experiences that highlight your dedication.
Tailor Your CV:Make sure your CV is tailored to the Assertive Outreach Worker role. Highlight your experience with vulnerable adults and any skills that align with the job description. We love seeing how your background fits with our mission!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the right fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at Homeless Link
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assertive Outreach Worker inside and out. Familiarise yourself with the challenges faced by individuals experiencing rough sleeping and think about how your experience aligns with the job description.
✨Showcase Your Resilience
This role requires a proactive mindset and resilience. Be ready to share specific examples from your past where you've tackled tough situations head-on, especially when working with vulnerable adults or those with complex needs.
✨Demonstrate Team Spirit
Collaboration is key in this role. Prepare to discuss how you've worked effectively within a team or alongside partner agencies in the past. Highlight any multi-agency approaches you've been part of and how they benefited the clients.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the support systems in place for staff, opportunities for training, or how the team measures success in their outreach efforts. This shows your genuine interest in the role and the organisation.
