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- Tasks: Be the friendly night presence ensuring safety and support in our accommodation.
- Company: Join Julian House, a supportive organisation dedicated to community welfare.
- Benefits: Enjoy 27 days annual leave, discounts, and a competitive pension scheme.
- Other info: Flexible shifts with opportunities for career growth and development.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience with diverse needs is a plus, but training is provided.
The predicted salary is between 24000 - 28000 £ per year.
We're looking for a Housing Night Concierge to be the friendly and reassuring on‑site presence across our supported accommodation services (owned or leased by Julian House). You'll play a vital role in ensuring the safety and security of both our buildings and the people within them, helping to create a calm, supportive environment overnight.
Responsibilities
- Be a reassuring on‑site presence, ensuring the safety and security of our supported accommodation through the night and weekends.
- Conduct regular building checks and patrols to monitor safety, maintenance issues, and maintain a calm environment.
- Monitor CCTV and respond to any concerns or incidents in line with policies and procedures.
- Keep a clear and accurate log of events and activities during each shift.
- Support smooth transitions between shifts by providing details for verbal and written handovers.
Qualifications
- Experience working with people who may have complex needs and/or challenging behaviours.
- Experience in a similar overnight role is preferred but not required; full training and induction will be provided.
- Ability to work independently, with strong attention to detail and a genuine desire to maintain positive relationships within the community.
- Willingness to work evening and night shifts as part of a 4‑on, 4‑off rota; shifts are waking nightshifts that require alertness.
Benefits
- Access to the Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan.
- 27 days annual leave (including an extra day off on your birthday), increasing to 30 days after four years of continuous employment (pro‑rata for part‑time staff).
- 30% staff discount at Julian House charity shop.
- A generous and competitive pension scheme.
- Supportive culture with regular supervision and career development opportunities, including free monthly training sessions.
- Eligibility for the Blue Light Card, which offers discounts on thousands of brands.
Equal Opportunities
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place to ensure continuous improvement in creating an inclusive culture. We welcome applications from people from all backgrounds, especially underrepresented minority groups, those with lived experience, and we are a Disability Confident and Mindful employer as well as an Armed Forces Covenant Supporter.
DBS Checks
All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role.
Housing Night Concierge (Single Supported Housing) in Bath employer: Homeless Link
Contact Detail:
Homeless Link Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Night Concierge (Single Supported Housing) in Bath
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sectors, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to the role. Think about scenarios where you've demonstrated your ability to handle challenging behaviours or maintain safety. We want you to shine!
✨Tip Number 3
Show your passion for the role! When you get the chance to chat with potential employers, let them know why you're excited about being a Housing Night Concierge. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Housing Night Concierge (Single Supported Housing) in Bath
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the role of Housing Night Concierge.
Tailor Your Application: Make sure to customise your application for this specific role. Highlight any relevant experience you have with people who may have complex needs or challenging behaviours, as this is key for us at Julian House.
Show Your Attention to Detail: Since the role requires strong attention to detail, make sure your application is free from typos and errors. A well-organised and clear application reflects your ability to maintain a calm and safe environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Homeless Link
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Housing Night Concierge. Familiarise yourself with the importance of safety, security, and creating a calm environment. Think about how your past experiences relate to these duties and be ready to share specific examples.
✨Show Your People Skills
This role involves working with individuals who may have complex needs. Be prepared to discuss your experience in building positive relationships and handling challenging behaviours. Highlight any relevant situations where you've successfully supported someone in need.
✨Demonstrate Your Attention to Detail
As you'll be conducting regular checks and maintaining logs, it's crucial to showcase your attention to detail. Bring up instances where your meticulous nature has helped prevent issues or improved a situation. This will show that you take the role seriously.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture, training opportunities, or how they handle incidents. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.