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- Tasks: Support the Shop Manager in driving sales and managing donations.
- Company: Join Julian House, a charity making a real difference in people's lives.
- Benefits: Enjoy 27 days annual leave, staff discounts, and a competitive pension scheme.
- Why this job: Gain hands-on retail experience while helping vulnerable communities.
- Qualifications: Some retail experience and a passion for customer service.
- Other info: Flexible hours with great career development opportunities.
Salary: £4,762 per year (full time equivalent £23,810) | Hourly rate: £12.21
Hours: 7.5 hours per week
Contract type: Permanent
Location: Bath, Walcot Street
This is a weekend-only position.
About Julian House
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!
About the Role
As an Assistant Manager, you’ll be a key player in the smooth running of our vibrant charity shop on Walcot Street. You’ll support the Shop Manager in driving performance, working alongside our dedicated volunteers, and helping to create an inspiring, community-focused retail environment. Whether you’re looking to develop your leadership skills or gain hands-on experience in managing a shop, this role offers the support and growth potential to help you thrive.
What you’ll be doing:
- Supporting the Shop Manager in delivering strong sales, meeting targets, and ensuring the shop is a success.
- Manage donations, including the sorting, pricing and preparation of items for sale and effectively disposing of unwanted items.
- Assisting in the recruitment, training and development of the volunteer team and ensuring the shop has a built-up volunteer base.
- Support the Shop Manager in administrative tasks, including cash handling and banking.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
What we’re looking for:
- Some experience within a retail environment.
- A friendly, proactive approach and a passion for great customer service.
There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan.
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff).
- 30% staff discount at Julian House charity shop.
- A generous and competitive pension scheme.
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted.
- Great opportunities for career development and free monthly training sessions from experienced facilitators.
- For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands.
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Get in touch
If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Closing Date: 22 February 2026
Assistant Retail Manager - Part time in Bath employer: Homeless Link
Contact Detail:
Homeless Link Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Manager - Part time in Bath
✨Tip Number 1
Get to know the charity! Research Julian House and its mission. When you understand what they stand for, you can tailor your conversations during interviews to show how your values align with theirs.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the role and the culture at Julian House, which can really help you stand out.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to retail management and customer service. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Julian House team.
We think you need these skills to ace Assistant Retail Manager - Part time in Bath
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about making a difference in the community and helping vulnerable people.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your customer service and leadership abilities!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff. This helps us get a quick grasp of your fit for the role.
Apply Through Our Website: We encourage you to submit your application via our website. It’s the best way to ensure it reaches us directly, and you’ll find all the details you need to complete your application smoothly!
How to prepare for a job interview at Homeless Link
✨Know the Charity Inside Out
Before your interview, take some time to research Julian House and its mission. Understand their projects and how they impact the community. This will not only show your genuine interest but also help you connect your values with theirs during the conversation.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Think of specific examples where you contributed to sales or improved customer service. Highlight any leadership roles you've taken on, as this position involves supporting the Shop Manager and working with volunteers.
✨Demonstrate Your People Skills
As an Assistant Retail Manager, you'll be working closely with volunteers and customers. Prepare to share examples of how you've successfully managed teams or resolved conflicts in the past. A friendly, proactive approach is key, so let your personality shine through!
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the charity's future plans. This shows you're engaged and serious about the position. Plus, it gives you a chance to assess if this is the right fit for you.
