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For Companies At a Glance
- Tasks: Convert showroom visitors into sales through engaging product demos and excellent customer service.
- Company: Join a vibrant retail team at Hemmingways, focused on customer satisfaction.
- Benefits: Competitive salary, flexible shifts, and opportunities for growth in a dynamic environment.
- Other info: Be part of a fun, energetic team that values creativity and accountability.
- Why this job: Make a real impact by enhancing customer experiences and driving sales.
- Qualifications: Grade 12/Matric and at least 1 year of retail experience required.
The predicted salary is between 20000 - 30000 £ per year.
Overview
The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation. You will assess customer needs, understand pricing and offers, and highlight product features. Additionally, you will resolve customer queries and manage payments, refunds, and credits.
What You Will Love Doing In This Role
- Enhance customer interactions by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
- Manage the entire customer journey, from account opening to order processing, ensuring a seamless experience from start to finish.
- Utilize comprehensive product knowledge and manage pricing effectively, ensuring customers receive accurate information and the best value.
- Consistently deliver an exceptional customer experience by understanding customer needs and exceeding their expectations.
- Adhere to established quality standards, ensuring all processes and interactions maintain the highest level of service and accuracy.
- Maintain a clean and organized store environment through regular housekeeping, ensuring a pleasant shopping experience for all customers.
- Provide valuable insights to identify areas for improvement and contribute to continuous enhancement of store processes.
- Oversee stock management by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
- Handle all administration and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.
Requirements
- Grade 12/Matric (Minimum Required)
- 1 year’ minimum experience in retail
- Must be available to work shifts, weekends and public holidays.
- Working in the homewares retail industry would be advantageous
- Must not be currently debarred or declared not fit and proper in terms of the FAIS Act
What We Will Love About You
- We love your energy and positive attitude, bringing enthusiasm to every task.
- We love your persuasive skills, guiding others toward desired outcomes.
- We love your ability to work independently or within a team, adapting seamlessly.
- We love your excellent communication skills, building strong connections with others.
- We love your analytical ability and attention to detail, ensuring accuracy.
- We love your resilience and adaptability, thriving in dynamic situations.
Behaviors we love
- Wow my customer
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as my own
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a team
- Be helpful
- Be inclusive
- Find the fun
Location: East London
Employment type: Full-time
Salary: Market Related
EE Position: No
#J-18808-Ljbffr
24 Hour Flexi Sales Associate- Hemmingways employer: HomeChoice International plc
Contact Detail:
HomeChoice International plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24 Hour Flexi Sales Associate- Hemmingways
✨Tip Number 1
Get to know the company inside out! Research Hemmingways and understand their products, values, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of a mirror. Focus on how you would demonstrate products and handle customer queries. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider tips and even lead to referrals, which can be a game-changer in landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at Hemmingways.
We think you need these skills to ace 24 Hour Flexi Sales Associate- Hemmingways
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your energy and positive attitude shine through! We want to see how excited you are about the role and how you can bring that enthusiasm to our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in retail. Mention any specific skills or experiences that align with the job description, like handling customer queries or managing payments.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your points are easy to read and understand. This will help us see your attention to detail right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HomeChoice International plc
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products you'll be selling. Familiarise yourself with their features, benefits, and pricing. This will help you demonstrate your product knowledge during the interview and show that you're ready to engage customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you resolved queries or turned a negative experience into a positive one. This will illustrate your ability to enhance customer interactions and deliver exceptional service.
✨Demonstrate Your Sales Acumen
Think of specific instances where you've successfully met sales targets or converted leads into sales. Be ready to discuss your approach to understanding customer needs and how you can apply that in the role. This will show your potential employer that you can drive sales and contribute to the team's success.
✨Emphasise Teamwork and Adaptability
Retail environments can be dynamic, so be prepared to talk about how you work well in a team and adapt to changing situations. Share examples of how you've collaborated with colleagues or adjusted your approach based on customer feedback. This will highlight your resilience and ability to thrive in a fast-paced setting.