Key Responsibilities
- Care Coordination Support
- Assist in conducting care needs and risk assessments for new and existing Service Users.
- Help develop, implement, and review personalised care and support plans that reflect Service Users’ goals and preferences.
- Ensure plans are outcome-focused and tailored to individual needs, promoting independence and wellbeing.
Scheduling and Service Delivery
- Support the creation and maintenance of staff rotas to ensure efficient service delivery.
- Work with the team to allocate suitable carers based on skills, continuity, and Service User compatibility.
- Respond promptly to changes in care needs or staff availability, updating schedules as needed and be willing to step in and cover when needed.
Communication and Liaison
- Serve as a point of contact for carers, Service Users, and families, addressing routine queries and concerns.
- Liaise with healthcare professionals, social workers, and the internal team as directed by the Service Manager.
- Attend care reviews and team meetings both internal and external, contributing to continuous improvement in service delivery.
Monitoring and Quality Assurance
- Conduct spot checks, supervision visits, and service user reviews to ensure high standards of care.
- Record observations, report concerns, and escalade safeguarding issues promptly.
- Assist with audits and ensure care documentation is completed and maintained in line with regulations.
Administrative Support
- Maintain accurate records on care management systems, including visit logs, incident reports, and communication notes.
- Support with data entry, rota management, and compliance tracking as required.
- Help ensure all processes align with CQC standards, GDPR, and internal policies.
Essential Skills and Competencies
- Experience working in domiciliary (home-based) care.
- High level of understanding person-centred care and the needs of individuals living independently.
- Strong organisational and time-management skills.
- Clear and compassionate communication style.
- Ability to work under pressure and adapt to changing priorities.
- Full UK driving licence
Qualifications and Experience
- Level 2 or 3 qualification in Health and Social Care (or working towards).
- Previous experience as a senior carer, field care supervisor, or support worker in domiciliary care.
- Familiarity with care planning software and digital record-keeping.
- Knowledge of safeguarding, the Care Act 2014, and care regulations.
Desirable
- Experience in supporting individuals with learning disabilities, mental health conditions, or complex care needs.
- Understanding of local authority frameworks, direct payments, and care funding.
Equal Opportunities and Safeguarding
Homecare Gurus is committed to safeguarding and promoting the welfare of vulnerable adults and children and expects all staff to uphold these values. We are an equal opportunities employer and value diversity in our workforce.
About The Role
As a Care Coordinator with a focus on domiciliary care, you will play a key role in supporting the coordination and delivery of high-quality home care services. Working closely with the administrative and management team, you will help ensure Service Users receive consistent, person-centred support that promotes independence, dignity, and safety in their own homes. This role is ideal for someone with hands-on domiciliary care experience who is looking to develop in care management and coordination.
Required Criteria
Skills Needed
About The Company
Homecare Gurus is a family-run care provider and healthcare staffing agency based in High Wycombe.
We provide domiciliary care, live-in care and staffing support to residential and nursing services across England and Wales. Our focus is on delivering reliable, person-centred support that promotes dignity, independence and quality of life.
Our approach is guided by compassion, integrity, professionalism and respect. We take time to understand the needs of the people and organisations we support and aim to build trusted, long-term relationships through consistent service and high standards of care.
At Homecare Gurus, we are passionate about making a meaningful difference to the people who use our services and the wider care sector.
Company Culture
Our culture is built around respect, teamwork, accountability and genuine care for one another.
We want every member of our team to feel that they belong and that their contribution matters. Whether you are working in someone’s home, providing live-in care or supporting a residential or nursing service, you are part of the wider Homecare Gurus team.
We value people who are compassionate, reliable, professional and willing to take responsibility for the quality of their work. In return, we aim to provide an approachable and supportive working environment where people feel comfortable asking questions, raising concerns and seeking guidance when they need it.
We are proud of our diverse team and believe that different backgrounds, experiences and perspectives make us stronger. Above all, we want to create a workplace where people are treated fairly, good work is recognised and everyone is encouraged to deliver care they can be proud of.
Company Benefits
Working with Homecare Gurus comes with a range of benefits designed to give you flexibility, stability and opportunities to develop your career in care.
We offer competitive pay rates from £14.56 to £21.84 per hour, depending on the shift, as well as £1,000 per week for Live-In Care. You will also receive access to regular placements and shifts.
Our flexible rotas can help you balance work with your personal commitments, while opportunities across domiciliary care, residential and nursing settings allow you to gain broader experience and develop a versatile skill set.
We also provide ongoing training and development to help you build confidence, strengthen your knowledge and progress within the care sector.
With a dedicated office team available to support you, you can focus on doing what you do best: providing excellent care and making a positive difference.
Competitive salary, Culture of recognition, On the job learning, Progression opportunities
Salary
Not disclosed
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