At a Glance
- Tasks: Provide personalised care for a client in their home, including daily living support.
- Company: HomeCareDirect is a leading provider of personalised home care in the UK.
- Benefits: Enjoy paid training, a pension scheme, enhanced holiday pay, and ongoing support.
- Other info: Comfort around dogs is required as you'll help care for the client's Labrador.
- Why this job: Make a real difference in someone's life while gaining valuable experience and skills.
- Qualifications: Care experience preferred; must be compassionate, reliable, and a driver with a full UK licence.
Location: Norwich, Norfolk, East Anglia
Hours: 2 x 24hr posts (12hr shifts)
Pay: £14.00 - £14.50 per hour
About HomeCareDirect
HomeCareDirect is a leading national provider of personalised home care. We are dedicated to delivering safe, compassionate, and person-centred care while ensuring our staff receive high-quality training, supervision, and career development opportunities.
Why Join Us?
- Company pension scheme
- Enhanced bank holiday pay
- Paid training
- Ongoing Support & Recognition
- Dedicated Regional Care Lead & Nurse support
- 24/7 on-call assistance
- Long Service Awards
- PA of the Quarter Awards
The Role
As a Personal Care Assistant, you’ll be part of our client’s dedicated support team, providing essential care in their home. You’ll be employed by HomeCareDirect but will focus solely on supporting this client. This role is to provide personalised complex care for our client in his own home in Norwich. Offering 24hrs a week on 12-hour shifts which will be 08:00 - 20:00, 09:00 - 21:00 or 20:30 – 08:30. You will work on a flexible rota across all days to ensure continuity of care.
About the Client & Your Responsibilities
Our client is a gentleman in his 50's who has diabetes and whose condition of MS has progressed, which both need to be monitored on a regular basis. He suffers from chronic pain and memory loss and requires support in all aspects of mobility and daily living including personal/continence care which includes catheter care, PEG feeding, blood glucose monitoring and medication administration. Other duties include ensuring proper hydration, bathing, performing general domestic tasks, accompanying him to appointments, following SALT and continence guidelines, and collaborating closely with other team members.
Requirements Training & Support
We provide comprehensive, paid training (to CQC standards) before your start date, covering:
- Full induction
- Safeguarding Adults
- Moving & Handling / Falls Awareness
- Medication Care Needs / Blood Glucose Monitoring
- Diabetes Awareness / Mental Health / Multiple Sclerosis
All training must be completed prior to start date and is paid at minimum wage.
Who We’re Looking For
- It is preferable that you have care experience due to our client’s complex needs, however our dedicated nurse for this package will provide training and support
- Knowledge and experience of diabetes and MS
- Our client has a Labrador, so you should be comfortable around dogs as you will need to help care for her and be happy to take her for walks
- Driver with a full UK driving licence as this role will include driving our client to appointments
- You must be comfortable in a smoking environment as our client is a smoker
- A compassionate, reliable, and committed individual
- Commitment to long-term, person-centred care
Join a Team That Cares
At HomeCareDirect, we are committed to safe, fair recruitment and ensuring all staff are vetted, trained, and supervised to the highest standards. If you’re dedicated to making a meaningful difference, apply today!
Support Worker in Norwich employer: Homecare Direct Limited
HomeCareDirect is an exceptional employer that prioritises the well-being and professional growth of its staff. With a strong focus on personalised care, employees benefit from comprehensive training, a supportive work culture, and opportunities for career advancement, all while making a meaningful impact in the lives of clients in Norwich. Join us to be part of a dedicated team that values compassion and commitment, offering competitive pay and a range of employee benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker in Norwich
✨Tip Number 1
Familiarise yourself with the specific needs of the client you'll be supporting. Understanding diabetes and multiple sclerosis will not only help you in the role but also show your commitment during any discussions with us.
✨Tip Number 2
Highlight any previous experience you have in personal care or working with clients who have complex needs. This can set you apart from other candidates and demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 3
Be prepared to discuss your approach to person-centred care. We value compassionate and reliable individuals, so sharing examples of how you've provided tailored support in the past can make a strong impression.
✨Tip Number 4
Since the role involves driving the client to appointments, ensure you mention your full UK driving licence and any relevant driving experience. This is crucial for the position and will show that you're ready to meet all aspects of the job.
We think you need these skills to ace Support Worker in Norwich
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the specific responsibilities and requirements of the Support Worker position. This will help you tailor your application to highlight relevant experience.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous care experience, particularly with clients who have complex needs like diabetes or multiple sclerosis. Mention any specific training or skills that align with the role.
Personalise Your Cover Letter:Craft a cover letter that reflects your passion for providing person-centred care. Share personal anecdotes or experiences that demonstrate your compassion and commitment to supporting individuals in their homes.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the care sector.
How to prepare for a job interview at Homecare Direct Limited
✨Show Your Compassion
As a Support Worker, empathy and compassion are key. Be prepared to share examples from your past experiences where you demonstrated these qualities, especially in challenging situations.
✨Know the Client's Needs
Familiarise yourself with the specific needs of the client you'll be supporting. Understanding diabetes management and multiple sclerosis will show that you're proactive and genuinely interested in providing the best care.
✨Highlight Relevant Experience
If you have previous care experience, make sure to discuss it during the interview. Even if it's not directly related, any experience that showcases your ability to handle complex situations will be beneficial.
✨Ask Thoughtful Questions
Prepare some questions about the role and the team dynamics. This shows your interest in the position and helps you gauge if the company culture aligns with your values.
