Support Worker

Support Worker

Felixstowe Full-Time No home office possible
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At a Glance

  • Tasks: Provide essential care and support to a young lady with disabilities in her home.
  • Company: HomeCareDirect, a leading provider of personalised home care.
  • Benefits: Competitive pay, pension scheme, paid training, and ongoing support.
  • Why this job: Make a real difference in someone's life while gaining valuable experience.
  • Qualifications: Compassionate, reliable, and committed individuals with an understanding of disabilities.
  • Other info: Join a supportive team with opportunities for career development.

Felixstowe, United Kingdom | Posted on 23/10/2025

Location: Suffolk, East Anglia

Hours: 2 posts at 30 hours per week

Pay: £15.50 per hour

About HomeCareDirect

HomeCareDirect is a leading national provider of personalised home care. We are dedicated to delivering safe, compassionate, and person-centred care while ensuring our staff receive high-quality training, supervision, and career development opportunities.

Why Join Us?

As a valued member of our team, you’ll enjoy:

  • Company pension scheme
  • Enhanced bank holiday pay
  • Paid training

Ongoing Support & Recognition

  • Dedicated Regional Care Lead & Nurse support
  • 24/7 on-call assistance
  • Long Service Awards
  • PA of the Quarter Awards

The Role

As a Personal Care Assistant, you’ll be part of our client’s dedicated support team, providing essential care in their home. You’ll be employed by HomeCareDirect but will focus solely on supporting this client.

The hours of work will be 8am to 8pm and will be on a 2-week rolling rota: week one 2 shifts, week two 3 shifts, which will work out at 30 hours per week. Flexibility will be required to meet the needs of the client.

About the Client & Your Responsibilities

Our client is a young lady in her 20s who has cerebral palsy, learning disabilities and epilepsy and requires 24/7 support at home and out in the community to help her live her life to the fullest.

Her favourite activity is going to arcades and playing on 2p machines. She also enjoys watching television, with Tweenies as her favourite programme.

Training & Support

We provide comprehensive, paid training (to CQC standards) before your start date, covering:

  • Full induction
  • Personal Care / Moving & Handling / Medication Administration
  • Autism / Challenging Behaviours
  • Cerebral Palsy / Epilepsy

All training must be completed prior to start date and is paid at minimum wage.

Driver with a full UK licence is essential

An understanding of learning disabilities, cerebral palsy and epilepsy is essential, having experience would be an advantage

Previous experience with oxygen therapy is desirable

A compassionate, reliable, and committed individual

Commitment to long-term, person-centred care

Join a Team That Cares

At HomeCareDirect, we are committed to safe, fair recruitment and ensuring all staff are vetted, trained, and supervised to the highest standards. A full, enhanced DBS certificate will be obtained for this role.

If you’re looking to join a growing team where you’ll be valued, supported, and have a genuine impact, we’d love to hear from you.

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Support Worker employer: Homecare Direct Limited

HomeCareDirect is an exceptional employer that prioritises the well-being and professional growth of its staff. With a strong commitment to providing high-quality training, ongoing support, and a nurturing work culture, employees can thrive in their roles while making a meaningful difference in the lives of clients. Located in Felixstowe, our team enjoys a supportive environment with flexible working hours, competitive pay, and recognition for long service, making it an ideal place for those passionate about person-centred care.
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Contact Detail:

Homecare Direct Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker

✨Tip Number 1

Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Support Worker role. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Get social! Join online groups or forums related to home care and support work. Engaging with others in the field can open doors to job opportunities and give you insights into what employers are looking for.

✨Tip Number 3

Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies like HomeCareDirect through our website. Express your interest and ask about potential openings – it shows initiative!

✨Tip Number 4

Prepare for interviews by practising common questions and scenarios you might face as a Support Worker. Show off your understanding of cerebral palsy, learning disabilities, and epilepsy – it’ll set you apart from the crowd!

We think you need these skills to ace Support Worker

Compassionate Care
Understanding of Learning Disabilities
Knowledge of Cerebral Palsy
Knowledge of Epilepsy
Medication Administration
Moving & Handling
Experience with Oxygen Therapy
Reliability
Commitment to Person-Centred Care
Flexibility
Communication Skills
Teamwork
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Support Worker. We want to see your passion for providing compassionate care, so don’t hold back!

Showcase Relevant Experience: If you’ve got experience working with individuals with learning disabilities or similar conditions, make it shine! We love seeing real-life examples of how you’ve made a difference in someone’s life.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for our team at HomeCareDirect.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Homecare Direct Limited

✨Know Your Client

Before the interview, take some time to understand the specific needs of the client you'll be supporting. Familiarise yourself with cerebral palsy, learning disabilities, and epilepsy. This will not only show your commitment but also help you answer questions more effectively.

✨Showcase Your Compassion

As a Support Worker, empathy is key. Prepare examples from your past experiences where you've demonstrated compassion and reliability. Think about situations where you went above and beyond for someone in need, as this will resonate well with the interviewers.

✨Flexibility is Key

The role requires flexibility in working hours. Be ready to discuss how you can adapt to changing schedules and meet the client's needs. Highlight any previous roles where you had to be flexible and how you managed that successfully.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training process, support systems in place, or the team dynamics. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.

Support Worker
Homecare Direct Limited
Location: Felixstowe
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