Housing Concierge in Southend-on-Sea

Housing Concierge in Southend-on-Sea

Southend-on-Sea Full-Time 13.45 - 13.45 £ / hour (est.) No working from home possible
H

At a Glance

  • Tasks: Ensure customer safety, monitor CCTV, and support vulnerable residents during night shifts.
  • Company: Home Group, a top-rated workplace focused on inclusion and wellbeing.
  • Benefits: Competitive salary, health cash plan, 34 days leave, and ongoing training.
  • Other info: Join a diverse team and enjoy excellent career growth opportunities.
  • Why this job: Make a real difference in people's lives while working nights in a supportive environment.
  • Qualifications: Strong communication skills and experience in supporting others.

The predicted salary is between 13.45 - 13.45 £ per hour.

About the role Salary £26,300 per annum (£13.45 per hour) and great benefits including Health Cash Plan Home, a place where you belong Calling all night owls!

Prefer staying awake and working through the night rather than snoozing away like the rest of us?

Were looking for a dedicated night worker who wont fall asleep on the job!

Here at Home Group we look after vulnerable customers, but also those with quite complex care needs.

Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.

Typical shift Walk around the building checking CCTV, fire doors and communal areas Greeting customers and visitors, picking up repairs or cleaning The first line of support for our customers when our wider team or their own support network arent around to help!

Monitor and respond to incidents calmly, quickly and fairly Work with colleagues and partners to manage anti-social behaviour Why join us This is more than a job, its a place where you feel valued.

You get great training, support from friendly colleagues and a chance to make a real difference every day.

Be part of one of the UKs top 10 Great Places to Work!

You bring Calm under pressure with great communication skills Passion and experience in supporting others, either personally or professionally Good judgement and clear communication You recognise when things are about to go wrong and are confident intervening in a sensitive way.

Stronger together We do our best work when were ourselves.

Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work.

Job details You'll work 8pm-4:30am, Monday to Friday.

Rosemead is a supported housing service for homeless ex-offenders in Southend-on-Sea.

Our concierge role is an important part of the support service we offer.

Although youll work nights / lone work, we do get together regularly [in the daytime] for training and team meetings Able to use technology to monitor CCTV, update records and communicate with colleagues Youll need an Enhanced DBS check done (we pay for it) Whats in it for you? 34 days leave increasing to 39 (including bank hols and a me day) Health c...

Housing Concierge in Southend-on-Sea employer: Home

At Home Group, we pride ourselves on being a supportive and inclusive employer, where every team member is valued for their unique contributions. As a Housing Concierge in Southend-on-Sea, you'll enjoy a competitive salary, extensive training, and the opportunity to make a meaningful impact in the lives of vulnerable customers. With a strong focus on employee wellbeing and a culture that celebrates diversity, you'll find a rewarding environment that fosters personal and professional growth.

H

Contact Details:

Home Recruitment Team

We think you need these skills to ace Housing Concierge in Southend-on-Sea

Calm under Pressure
Communication Skills
Judgement
Incident Response
Customer Support
Monitoring CCTV
Record Keeping