At a Glance
- Tasks: Lead teams to enhance housing services and drive operational improvements.
- Company: Dynamic organisation focused on community and innovation in housing.
- Benefits: Competitive salary, generous leave, health cash plan, and extensive discounts.
- Other info: Join a supportive team with excellent career progression opportunities.
- Why this job: Make a real impact on people's lives and shape the future of housing.
- Qualifications: Experience in management and a passion for improving services.
The predicted salary is between 44000 - 44000 £ per year.
Salary circa £44,000 per year plus 34 days leave, rising to 39, and 2 paid volunteering days each year. Permanent, full time (37.5 hpw) Newcastle (One Strawberry Lane) with wider regional management responsibility for the North East.
Home, a place where you belong. You’ll shape how services run and improve, not just oversee them. In this role, you’ll influence service innovation, drive operational improvements, and lead teams delivering rented and home ownership homes. If you want a role where your decisions matter, your voice shapes strategy, and your leadership improves everyday lives, this is a chance to step up and make a real impact.
What’s in it for you?
- 34 days leave, rising to 39 (this includes bank holidays and a “me day”) and the option to buy 5 more each year
- Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
- Matching pension contribution (up to 7% and life insurance of 3x basic salary)
- 800+ discounts on shops, holidays, days out, tech and more
- Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support
What you’ll do:
- Lead housing managers to deliver high quality, customer centred services.
Operations Manager (Rented & Homeownership) employer: HOME
As an Operations Manager at our Newcastle location, you'll join a forward-thinking organisation that prioritises employee well-being and professional growth. With generous leave entitlements, a robust health cash plan, and a commitment to family-friendly policies, we foster a supportive work culture where your contributions directly enhance the lives of others. Here, your leadership will not only drive operational excellence but also create meaningful change in the community, making this an exceptional place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager (Rented & Homeownership)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show how your vision aligns with theirs. Practice common interview questions and think about how you can demonstrate your leadership skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. We believe it shows your enthusiasm and professionalism, which are key traits for an Operations Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Operations Manager (Rented & Homeownership)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Operations Manager role. Highlight any relevant leadership experience and operational improvements you've driven in previous positions.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about shaping services and how your decisions can make a real impact. Be sure to mention specific examples of your past successes.
Showcase Your Leadership Style:In your application, let us know how you lead teams and foster a customer-centred approach. We want to see how you inspire others and drive innovation in service delivery.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at HOME
✨Know the Company Inside Out
Before your interview, take some time to research the company’s mission, values, and recent projects. Understanding how they operate in the rented and homeownership sectors will help you align your answers with their goals and demonstrate your genuine interest.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading teams. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to drive operational improvements and influence service innovation. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare Questions That Matter
Interviews are a two-way street! Think of insightful questions that show your enthusiasm for the role and the company. Ask about their approach to customer-centred services or how they measure success in their operations. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Emphasise Your Impact
In your interview, focus on how your decisions can shape strategy and improve lives. Share specific examples of how your previous work has led to positive changes in service delivery or team performance. This will highlight your potential to make a real impact in the role.
