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- Tasks: Support customers in maintaining safe and well-managed homes for independent living.
- Company: Join a top UK employer dedicated to making a difference in people's lives.
- Benefits: Earn £13.45 per hour, enjoy 34 days leave, and access great health benefits.
- Other info: Flexible hours, career development opportunities, and a supportive team environment.
- Why this job: Make a real impact by helping others secure their long-term accommodation.
- Qualifications: Customer service passion and willingness to learn; property management experience is a plus.
The predicted salary is between 26300 - 26300 £ per year.
Earn £13.45 per hour (£26,300 per annum, pro rata) and great benefits including Health Cash Plan.
Permanent / part time (18.75 hpw) Egremont.
Home, a place where you belong. This is a great opportunity to join our team. You’ll support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to secure, long-term accommodation!
What you’ll do:
- Customer group - over 55s independent living.
- Making sure that our customers’ properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- To support the next customer who needs our help and for maximum occupancy, you’ll turn around vacant properties.
- You’ll carry out and record the routine safety and compliance checks in our buildings and communities making sure we’re compliant.
- You’ll also manage the admin updating records, ordering, and arranging payment for works to be done.
Why join us:
This is more than a job; it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work!
You have:
- A background in property management, but that’s not a deal breaker!
- Perhaps you’ve worked in an environment with compliance and health and safety checks?
- A passion for delivering excellent customer service and a genuine desire to help your customers.
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- Confidence working collaboratively with colleagues in other parts of the business as well as with external partners.
- Passion for property and get a thrill out of knowing that your properties are the best they can be for our customers!
Stronger together:
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits:
- Working Mon-Friday. 09:30 - 13:15. Flexible for the correct candidate.
- You’ll manage your own diary.
- Based at our service in Egremont, you’ll spend your time in the service or occasional cover in one of our other services.
- Able to use technology for creating and updating support plans, making benefit claims and doing tenancy sign-ups.
- To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
- You’ll need an Enhanced DBS check done and we pay for that.
What’s in it for you?
- 34 days leave, pro-rated (including bank holidays and a me day).
- Paid time off for volunteering.
- Matching pension contributions (up to 7%, with life assurance of 3x Basic Salary).
- Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies.
- Career path with development and an excellent training package.
- Excellent benefits and rewards including supermarket discounts and travel expenses.
Find out more. Click APPLY NOW to see our Housing Management Worker Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.
Housing Management Worker employer: HOME
Contact Detail:
HOME Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Management Worker
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Home Group. Understand their values and what makes them one of the UK's top places to work. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about supporting customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your interview to demonstrate your passion for helping others.
✨Tip Number 3
Show off your initiative! The job description mentions the ability to work independently. Prepare to discuss times when you've taken the lead on a project or solved a problem without waiting for direction. This will highlight your proactive nature and fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team. Remember, roles can close early, so don’t wait too long to hit that apply button!
We think you need these skills to ace Housing Management Worker
Some tips for your application 🫡
Show Your Passion for Property: When you're writing your application, let your enthusiasm for property management shine through! Share any relevant experiences or stories that highlight your commitment to creating safe and welcoming homes for our customers.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your strengths!
Highlight Customer Service Skills: Since this role is all about supporting our customers, emphasise your customer service experience. Talk about how you've positively impacted others and how you can bring that same energy to our team at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly, so don’t hesitate—click that 'Apply Now' button!
How to prepare for a job interview at HOME
✨Know Your Stuff
Make sure you understand the role of a Housing Management Worker inside out. Familiarise yourself with the responsibilities, especially around customer service and property management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion for People
Since this role involves supporting customers, be ready to share examples of how you've helped others in previous jobs. Highlight your passion for delivering excellent customer service and your ability to engage with people from diverse backgrounds. This will demonstrate that you’re a great fit for their team.
✨Prepare for Compliance Questions
Given the importance of compliance and safety checks in this role, brush up on relevant regulations and best practices. Be prepared to discuss any experience you have with compliance in property management or similar environments. This will show that you take these responsibilities seriously.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.