At a Glance
- Tasks: Provide compassionate care and support to new customers during peak demand.
- Company: Join Home Support Matters, a supportive team dedicated to high-quality care.
- Benefits: Enjoy flexible shifts, paid training, and a £100 onboarding bonus.
- Other info: Access to mental health support and ongoing training opportunities.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Experience in care roles, strong communication skills, and a proactive approach.
The predicted salary is between 24000 - 30000 £ per year.
Home Support Matters - Triage Care Worker
Are you an experienced and confident care professional who can make quick, effective decisions?
We’re seeking skilled and compassionate care workers to join our team, delivering high-quality care during peak demand periods.
What You’ll Do
Play a critical role in supporting new customers integration, ensuring excellent standards of care from day one of a customer’s journey with HSM.
Your responsibilities will include
- Providing short‑term care and support, focusing on new customer integration.
- Building strong rapport with customers and their families from the outset.
- Identifying risks, safeguarding concerns and any required interventions.
- Communicating clearly with branch teams, field care supervisors and other professionals.
- Ensuring accurate, timely documentation that meets regulatory standards.
- Representing Home Support Matters with professionalism, empathy and expertise.
- What You’ll Bring
- Strong experience in care or support roles.
- Confidence in assessing needs and making informed decisions.
- Excellent communication and calm under pressure.
- Solid understanding of safeguarding and risk.
- A proactive, organised and professional approach.
- A Full UK Driving Licence and access to own vehicle with business insurance.
Minimum availability must include
With a requirement to work every other weekend or every saturday/every sunday.
Why Join Us?
- £100 onboarding bonus (paid upon completion of first 100hrs of field-based care work)
- Flexible Working Options: Choose shifts that suit your lifestyle – zero-hours, guaranteed hours, or block shift contracts
- Full Training & Paid Induction
- 6 days paid induction at our Beccles branch
- Shadow shifts with experienced carers
- Earn your Care Certificate & NVQs – fully funded
- Extra Perks Just for You
- Paid holiday
- Free uniform & full PPE
- Company mobile phone
- Refer-a-Friend bonus (£100 – T&Cs apply)
- Blue Light Card– enjoy discounts for you & your family
- Your Care GP Online Services
- 24/7 support via Norfolk Support Line
- Access to workplace mental health first aiders
- Supportive team culture.
- Ongoing training including PBS.
- Opportunity to develop your career in care
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Triage Care Worker
✨Get Hands-On with Local Clinics
One of the best ways to land a part-time nursing role is to visit local clinics and hospitals. Drop by or call in to inquire about opportunities—many places value a personal touch and are often searching for part-time staff to assist in patient care.
✨Join Nursing Community Groups
Engage with local nursing community groups or online forums. They can be valuable resources for finding out about part-time roles and networking with other professionals in the field who might know of openings at places like Home Support Matters.
✨Stay Sharp with Continuous Learning
Part-time roles sometimes demand specific skills or certifications. Keep an eye on workshops or webinars that enhance your nursing skills, and don't forget to share your achievements on your social media or professional profiles to catch the eye of employers.
✨Apply Online with Us!
Don’t forget to apply for the part-time nursing positions directly through our website. We make it easy to connect with employers like Home Support Matters who are looking for fantastic patient care professionals, so get your application in and showcase your passion for nursing!
We think you need these skills to ace Triage Care Worker
Some tips for your application 🫡
Highlight Your Clinical Skills:When you’re crafting your CV for a nursing role, make sure to focus on your clinical skills and hands-on experience. Detail any specific areas of patient care you excel in, such as wound management or patient education.
Showcase Your Communication Skills:In nursing, strong communication is key, both with patients and fellow staff. Use your cover letter to tell us about a time you effectively communicated with a patient or a team member, showing your ability to work well in a part-time capacity.
Tailor Your Availability:As you’re applying for a part-time position, specify your availability clearly in your application. Highlight how your schedule can support the team's needs at Home Support Matters, making you an ideal choice for flexible shifts.
Include Relevant Certifications:Don’t forget to mention any nursing certifications or training you’ve completed that are relevant to the role. This could make your application really stand out, especially for a part-time position at Home Support Matters where specific skills might be in demand.
How to prepare for a job interview at Home Support Matters
✨Show Off Your Empathy Skills
As a nursing intern, you'll need to convey your empathy and patient care skills. Use specific examples from your studies or previous experiences where you made a positive impact on a patient's experience. This is a great way for us to highlight our interpersonal skills and show that we're tuned into patient needs.
✨Know Your Clinical Knowledge
Expect some technical questions related to nursing practices, patient management, and healthcare ethics. Make sure we brush up on key clinical competencies or procedures, so we're ready to discuss how to handle patient scenarios confidently.
✨Flexibility is Your Friend
Part-time roles often require us to adapt to varying schedules. Be prepared to talk about our availability and flexibility in taking on shifts, as this is crucial for nursing positions. Showing that we're willing to be available when needed can set us apart!
✨Bring a Reflective Portfolio
Since this is a part-time nursing role, it’s a great chance to showcase any relevant work or volunteer experiences. Create a reflective portfolio that includes notes, feedback from mentors, or case studies. This allows us to demonstrate our learning journey and commitment to improving our patient care skills.
