At a Glance
- Tasks: Provide overnight support to vulnerable individuals, ensuring their safety and independence.
- Company: Home Support Matters, dedicated to making a difference in the community.
- Benefits: Competitive pay, flexible shifts, paid training, and extra perks like discounts.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping people stay safe in their own homes.
- Qualifications: Experience in care, UK driving licence, and excellent communication skills.
The predicted salary is between 13.94 - 13.94 £ per hour.
- Deployed Across Norfolk
- Friday & Saturday Night Shifts Available (21:00 – 07:00)
- Cover Work Also Available
- Pay Rate: £13.94ph (weekday), £17.06ph (weekend)
- Make a Difference When It Matters Most
Home Support Matters is looking for a compassionate, reliable, and experienced Rapid Responder to join our dedicated team covering Dereham and surrounding areas.
This rewarding role helps vulnerable people remain safe and independent in their own homes, reducing the need for hospital or care home admissions.
As a Rapid Responder, you'll be on call from home and deployed by Norfolk's Emergency Duty Team (EDT) to provide overnight support to individuals in need across Norfolk.
- What You'll Be Doing
- Responding to emergency referrals received through the Emergency Duty Team.
- Travelling to individuals' homes to provide overnight support.
- Remaining awake throughout the night to observe, monitor, and offer reassurance.
- Providing a responsive, person-centred service tailored to individual needs.
- Completing accurate visit records using our thermal printer system.
- Reporting any concerns, risks, or safeguarding issues to the appropriate teams and organisations.
- Helping people stay safe, comfortable, and independent within their own homes.
- We're Looking For Someone Who Is
- Caring and empathetic
- Reliable and trustworthy
- Calm under pressure
- Motivated and proactive
- An excellent communicator
- Flexible and able to travel across Norfolk when required
Essential Requirements
- Previous experience working within the care sector.
- Full UK driving licence and access to a vehicle.
- Excellent spoken and written English.
- Positive attitude and strong customer focus.
- Ability to work independently and make sound decisions.
- Commitment to safeguarding and delivering high-quality care.
- Why You’ll Love Working With Us
- Flexible Working Options Choose shifts that suit your lifestyle – zero-hours, guaranteed hours, or block shift contracts
- Full Training & Paid Induction
- 6 days paid induction at our Beccles branch
- Shadow shifts with experienced carers
- Earn your Care Certificate & NVQs – fully funded
- Extra Perks Just for You
- Paid holiday
- Free uniform & full PPE
- Company mobile phone
- Refer-a-Friend bonus (£100 – T&Cs apply)
- Blue Light Card – enjoy discounts for you & your family
- Your Care GP Online Services
- 24/7 support via Norfolk Support Line
- Access to workplace mental health first aiders
PLEASE NOTE: Sponsorship is not available for this role.
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Rapid Responder (Night Sitting Service) employer: Home Support Matters
Home Support Matters in Lowestoft is an exceptional employer that prioritises the well-being of both its clients and employees. With a strong commitment to flexible working hours, comprehensive training, and a supportive work culture, we empower our Care Workers to make a meaningful impact in the lives of those they serve. Join us to be part of a compassionate team dedicated to promoting independence and enhancing quality of life for individuals in our community.
