Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Monitor and action data reports to ensure service excellence in health and social care.
- Company: Join Home Support Matters, a passionate team dedicated to quality care.
- Benefits: Paid mileage, company mobile, professional development, and career progression opportunities.
- Why this job: Make a real impact on customer wellbeing while growing your career.
- Qualifications: Experience in data monitoring and strong communication skills required.
- Other info: Enjoy a supportive environment with mentoring and a focus on personal development.
The predicted salary is between 36000 - 60000 £ per year.
Quality Data Monitoring Officer
Location – Beccles, Suffolk
Contract and Hours – Fixed Term for 12 months, 37.5 hrs a week, Monday to Friday, Office based.
Home Support Matters are looking for a Quality Data Monitoring Officer to champion service excellence by acting as the link between internal and external reporting.
The Role at a Glance
The role of the Quality Data Monitoring Officer is to ensure reports/communications received from the external teams are collated, monitored, and actioned. The post sits within the quality team and acts as the link between internal and external reporting. The role involves utilisation of data bases and Excel spreadsheets.
This role holds on-call duties (one 8hr shift per 2-weeks), which attract additional regular payments to salary.
Key Responsibilities
Monitor daily the Office/Early Warning Screening messages and notifications sent through electronically from external field colleagues. Actioning these in a timely manner. Assigning tasks to relevant operational and quality colleagues to further action. Monitoring the completion of these tasks
Escalate concerns should risks be identified to relevant operational and quality colleagues to investigate further ensuring the safety of customers and employees.
Work alongside operational and quality colleagues identifying, reporting, and acting upon quality concerns and issues.
Monitor Hospital admissions and Discharge Submissions ensure these are assigned to the relevant operational and quality colleagues
Monitor, collate, present and feedback quantitative and qualitive data to identify key findings.
What You\’ll Bring
- Proven experience in data monitoring, compliance, or customer care within the health or social care sector
- Meticulous attention to detail and strong communication and documentation skills
- Ability to work independently and collaboratively in a dynamic environment
Nice to Have
- Familiarity with digital care systems or audit tools
Why Work with Home Support Matters?
- Be part of an organisation where every voice is valued
- Make a direct impact on the wellbeing and experience of customers andemployees
- Access professional development and training opportunities
- Join a supportive, passionate, and quality-driven team
- Paid Mileage: You\’ll be compensated for mileage at 42p per mile
- Company Mobile Phone: Stay connected and organised with our provided mobile phone, loaded with all the apps you\’ll need to carry out your role
- DBS Enhanced: Rest assured with a fully funded initial DBS Check
- Paid Holiday: Enjoy well-deserved time off with Paid Holidays
- Career Progression Opportunities: Grow and advance your career with clear career paths and personal development opportunities
- GP Online: A fully online GP service for you to access
- Pension Scheme: Secure your financial future with our pension scheme
- 1:1 Mentoring: Receive Personalised Support to help you excel in your role
Quality Data Monitoring Officer employer: Home Support Matters
Contact Detail:
Home Support Matters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Data Monitoring Officer
✨Tip Number 1
Network like a pro! Reach out to people in the health and social care sector, especially those who work with data monitoring. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to data monitoring and quality assurance. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your skills with a portfolio! If you’ve worked on any relevant projects or reports, compile them into a neat presentation. This will help you stand out and demonstrate your meticulous attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our organisation.
We think you need these skills to ace Quality Data Monitoring Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Quality Data Monitoring Officer role. Highlight your experience in data monitoring and compliance, and show us how your skills align with what we're looking for.
Showcase Your Attention to Detail: Since this role requires meticulous attention to detail, give us examples of how you've demonstrated this in previous jobs. Whether it's through data management or quality assurance, we want to see your precision in action!
Communicate Clearly: Strong communication skills are key for this position. In your application, make sure to express your thoughts clearly and concisely. We appreciate straightforwardness and clarity, so let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Home Support Matters
✨Know Your Data
Make sure you brush up on your data monitoring skills before the interview. Familiarise yourself with common databases and Excel functions, as these will be crucial in your role. Being able to discuss specific examples of how you've used data to drive quality improvements will impress the interviewers.
✨Showcase Your Communication Skills
As a Quality Data Monitoring Officer, you'll need to communicate effectively with both internal and external teams. Prepare to share examples of how you've successfully communicated complex information in the past. This could be through reports, presentations, or even casual conversations.
✨Demonstrate Attention to Detail
Attention to detail is key in this role. During the interview, highlight instances where your meticulous nature has led to positive outcomes. You might want to bring along a sample report or document that showcases your ability to spot errors or inconsistencies.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role, such as handling escalated concerns or monitoring hospital admissions. Practising your responses will help you feel more confident during the interview.
