Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide high-quality care to new customers and help them settle in comfortably.
- Company: Join a supportive team focused on improving customer experiences.
- Benefits: Competitive pay, mileage reimbursement, flexible hours, and full training provided.
- Why this job: Make a real impact in people's lives while enjoying variety and independence.
- Qualifications: Experience in care roles, great communication skills, and a full driving licence required.
- Other info: Be part of an innovative project with clear progression routes.
The predicted salary is between 13 - 16 £ per hour.
Location: Gt. Yarmouth & Northern Villages, with occasional needs to work in other areas of the business.
Pay: £14.50 weekdays / £15.50 weekends + mileage.
What makes this role different?
- Visit new customers only
- Work set morning and evening blocks
- Provide short-term support while customers settle in
- Help shape their routines, preferences, and comfort
- Work closely with our office team to ensure a smooth transition into long-term care
This is a great role if you enjoy variety, independence, and making a real impact during the moments that matter most.
Why you’ll love working with us:
- Premium rates above local competitors
- Mileage paid (42p per mile)
- A role with meaningful customer contact
- Being part of an innovative, supportive new team
- Clear progression routes
- Full training and paid shadowing
- A friendly, communicative office team that genuinely supports you
Your working pattern:
We’re looking for people who can commit to:
- Morning runs
- Evening runs
- Work every other weekend
- Travel in your own car (full driving licence required)
Hours can be flexible within these blocks.
What You’ll Do:
- Give high-quality, person-centred care to new customers
- Help each person feel comfortable, understood, and supported
- Ensure preferences and routines are set correctly from day one
- Work with the office team to maintain continuity
- Make sure customers are transitioned smoothly into long-term care
Essential:
- Experience in care or support roles
- A caring, calm, reliable approach
- Full, clean driving licence
- Great communication skills
- Comfort working independently
Desirable:
- NVQ Level 2 or higher
- Experience with reablement, onboarding, or transitions
This Welcome & Onboarding Team is part of a long-term service improvement project. You’ll be at the heart of creating a better, more consistent experience for every new customer we meet.
If you want to be part of something fresh, meaningful, and genuinely appreciated - we’d love to hear from you. Apply now and help us give every new customer the confident, positive start they deserve.
Please note, sponsorship is not available for this role.
Care Worker- Welcome & Onboarding Team in London employer: Home Support Matters
Contact Detail:
Home Support Matters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Worker- Welcome & Onboarding Team in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the care sector. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research common questions for care roles and think about how your experience aligns with what we’re looking for. Practising your answers will help you feel more confident when it’s time to shine.
✨Tip Number 3
Show your passion! When you get the chance to chat with us, let your enthusiasm for providing high-quality, person-centred care come through. We love seeing candidates who genuinely care about making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our innovative and supportive team!
We think you need these skills to ace Care Worker- Welcome & Onboarding Team in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in care or support roles. We want to see how your skills align with the specific needs of our Welcome & Onboarding Team.
Show Your Caring Nature: In your written application, let your personality shine through! Share examples that demonstrate your caring, calm, and reliable approach. We’re looking for someone who can make a real impact during those crucial moments.
Highlight Communication Skills: Since great communication is key in this role, don’t forget to mention any relevant experiences where you’ve effectively communicated with customers or team members. We value clear and open communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our innovative team!
How to prepare for a job interview at Home Support Matters
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Care Worker position and its responsibilities. Familiarise yourself with the specifics of providing person-centred care and how to support new customers during their transition. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in care or support roles. Think of specific examples where you've demonstrated a caring and calm approach, as well as your ability to communicate effectively. Highlight any relevant qualifications, like NVQ Level 2, and how they relate to the job you're applying for.
✨Demonstrate Your Flexibility
Since the role requires morning and evening runs, along with weekend work, be prepared to discuss your availability. Show that you're flexible and willing to adapt to the needs of the team and customers. This will reassure the interviewer that you can commit to the working pattern they require.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the Welcome & Onboarding Team and the company culture. This not only shows your interest but also helps you determine if this is the right fit for you. Consider asking about training opportunities or how the team supports each other in providing high-quality care.