At a Glance
- Tasks: Provide short-term care and support, ensuring excellent standards for new customers.
- Company: Join Home Support Matters, a compassionate care provider with a supportive team culture.
- Benefits: Enjoy flexible working options, paid training, and a £100 onboarding bonus.
- Other info: Access to mental health support and ongoing training opportunities.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Experience in care roles, strong communication skills, and a Full UK Driving Licence.
The predicted salary is between 24000 - 36000 £ per year.
Are you an experienced and confident care professional who can make quick, effective decisions? We’re seeking skilled and compassionate care workers to join our team, delivering high-quality care during peak demand periods.
What You’ll Do
- Play a critical role in supporting new customers integration, ensuring excellent standards of care from day one of a customer’s journey with HSM.
- Providing short‑term care and support, focusing on new customer integration.
- Building strong rapport with customers and their families from the outset.
- Identifying risks, safeguarding concerns and any required interventions.
- Communicating clearly with branch teams, field care supervisors and other professionals.
- Ensuring accurate, timely documentation that meets regulatory standards.
- Representing Home Support Matters with professionalism, empathy and expertise.
What You’ll Bring
- Strong experience in care or support roles.
- Confidence in assessing needs and making informed decisions.
- Excellent communication and calm under pressure.
- Solid understanding of safeguarding and risk.
- A proactive, organised and professional approach.
- A Full UK Driving Licence and access to own vehicle with business insurance.
Why Join Us?
- £100 onboarding bonus (paid upon completion of first 100hrs of field-based care work)
- Flexible Working Options - Choose shifts that suit your lifestyle – zero-hours, guaranteed hours, or block shift contracts
- Full Training & Paid Induction - 6 days paid induction at our Beccles branch, shadow shifts with experienced carers, earn your Care Certificate & NVQs – fully funded
Extra Perks Just for You
- Paid holiday
- Free uniform & full PPE
- Company mobile phone
- Refer-a-Friend bonus (£100 – T&Cs apply)
- Blue Light Card – enjoy discounts for you & your family
- Your Care GP Online Services
- 24/7 support via Norfolk Support Line
- Access to workplace mental health first aiders
Additional Benefits
- Supportive team culture.
- Ongoing training including PBS.
- Opportunity to develop your career in care.
Triage Care Worker in Great Yarmouth employer: Home Support Matters
Home Support Matters in Lowestoft is an exceptional employer that prioritises the well-being of both its clients and employees. With a strong commitment to flexible working hours, comprehensive training, and a supportive work culture, we empower our Care Workers to make a meaningful impact in the lives of those they serve. Join us to be part of a compassionate team dedicated to promoting independence and enhancing quality of life for individuals in our community.
StudySmarter Expert Advice🤫
We think this is how you could land Triage Care Worker in Great Yarmouth
✨Tip Number 1
Network like a pro! Reach out to your contacts in the care sector and let them know you're on the lookout for a Triage Care Worker role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of safeguarding and risk assessment, as well as your communication skills. We want you to shine when discussing how you can support new customers and their families.
✨Tip Number 3
Show off your experience! When chatting with potential employers, highlight your past roles in care and any specific situations where you made quick, effective decisions. This will demonstrate your confidence and expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Home Support Matters.
We think you need these skills to ace Triage Care Worker in Great Yarmouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in care roles. We want to see how your skills align with the responsibilities of a Triage Care Worker, so don’t hold back on showcasing your relevant experience!
Showcase Your Communication Skills:Since clear communication is key in this role, use your application to demonstrate your ability to communicate effectively. Share examples of how you've built rapport with customers and their families in the past.
Highlight Your Decision-Making Ability:We’re looking for confident decision-makers! Include specific instances where you’ve had to assess needs and make quick decisions under pressure. This will show us you can handle the demands of the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Home Support Matters
✨Know Your Stuff
Make sure you brush up on your knowledge of care standards and safeguarding practices. Being able to discuss these confidently will show that you’re serious about the role and understand the responsibilities that come with it.
✨Show Your Compassion
During the interview, share examples of how you've built rapport with customers and their families in the past. This is a key part of the Triage Care Worker role, so demonstrating your empathy and communication skills will set you apart.
✨Stay Calm Under Pressure
Prepare for situational questions that test your ability to make quick decisions. Think of scenarios where you had to assess needs or manage risks effectively, and be ready to explain your thought process.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture or training opportunities. This shows your interest in the role and helps you gauge if it’s the right fit for you.
