At a Glance
- Tasks: Provide high-quality care to new customers and help them settle in comfortably.
- Company: Join a supportive team focused on improving customer experiences.
- Benefits: Competitive pay, mileage reimbursement, and full training provided.
- Other info: Flexible hours with clear progression routes and a friendly office team.
- Why this job: Make a real impact in people's lives during their transition to long-term care.
- Qualifications: Experience in care roles and a caring, reliable approach required.
The predicted salary is between 13 - 16 £ per hour.
Overview: Care Assistant - Welcome & Onboarding Team.
Location: Gt. Yarmouth & Northern Villages, with occasional needs to work in other areas of the business.
Pay: £14.50 weekdays / £15.50 weekends + mileage.
What makes this role different?
- Visit new customers only
- Work set morning and evening blocks
- Provide short-term support while customers settle in
- Help shape their routines, preferences, and comfort
- Work closely with our office team to ensure a smooth transition into long-term care
This is a great role if you enjoy variety, independence, and making a real impact during the moments that matter most.
Why you’ll love working with us:
- Premium rates above local competitors
- Mileage paid (42p per mile)
- A role with meaningful customer contact
- Being part of an innovative, supportive new team
- Clear progression routes
- Full training and paid shadowing
- A friendly, communicative office team that genuinely supports you
Your working pattern:
- We’re looking for people who can commit to morning runs
- Evening runs
- Work every other weekend
- Travel in your own car (full driving licence required)
Hours can be flexible within these blocks.
What you’ll do:
- Give high-quality, person-centred care to new customers
- Help each person feel comfortable, understood, and supported
- Ensure preferences and routines are set correctly from day one
- Work with the office team to maintain continuity
- Make sure customers are transitioned smoothly into long-term care
Essential: What we’re looking for:
- Experience in care or support roles
- A caring, calm, reliable approach
- Full, clean driving licence
- Great communication skills
- Comfort working independently
Desirable:
- NVQ Level 2 or higher
- Experience with reablement, onboarding, or transitions
A role with purpose: This Welcome & Onboarding Team is part of a long-term service improvement project. You’ll be at the heart of creating a better, more consistent experience for every new customer we meet. If you want to be part of something fresh, meaningful, and genuinely appreciated - we’d love to hear from you. Apply now and help us give every new customer the confident, positive start they deserve.
Please note, sponsorship is not available for this role.
Care Worker- Welcome & Onboarding Team employer: Home Support Matters
Join our Welcome & Onboarding Team in Gt. Yarmouth & Northern Villages, where you will enjoy premium pay rates and the opportunity to make a meaningful impact on new customers' lives. Our supportive work culture fosters independence and innovation, with clear progression routes and comprehensive training to help you grow in your career. Experience the satisfaction of providing high-quality, person-centred care while being part of a friendly team that values communication and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Care Worker- Welcome & Onboarding Team
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the care sector. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research common questions for care roles and practice your answers. Show them you’re not just about the qualifications but also about the passion for making a difference in people's lives.
✨Tip Number 3
Be flexible with your availability. Since this role involves morning and evening runs, let potential employers know you can adapt your schedule. It shows commitment and willingness to meet their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our innovative team.
We think you need these skills to ace Care Worker- Welcome & Onboarding Team
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in care or support roles. We want to see how your skills align with the specific needs of our Welcome & Onboarding Team.
Show Your Caring Nature:In your written application, let your personality shine through! Share examples that demonstrate your calm and reliable approach to care, as well as your great communication skills. We love to see genuine passion for helping others.
Highlight Flexibility:Since this role involves morning and evening runs, be sure to mention your availability and willingness to work every other weekend. We appreciate candidates who can adapt to our flexible working patterns!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with our innovative team.
How to prepare for a job interview at Home Support Matters
✨Know the Role Inside Out
Before your interview, make sure you understand the specifics of the Care Worker position. Familiarise yourself with the responsibilities, such as providing person-centred care and helping customers settle in. This will show that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
As a Care Worker, great communication is key. During the interview, be sure to demonstrate your ability to listen and respond thoughtfully. Share examples from your past experiences where effective communication made a difference in your work.
✨Highlight Your Flexibility
This role requires morning and evening runs, so it's important to express your willingness to adapt. Talk about your availability and any previous experiences where you successfully managed flexible working hours or travel.
✨Emphasise Your Caring Nature
The heart of this role is about making a real impact on customers' lives. Be ready to share stories that illustrate your caring, calm, and reliable approach. This will help the interviewers see that you’re not just looking for a job, but that you truly want to make a difference.
