Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate care staff and ensure top-notch support for customers and families.
- Company: Home Support Matters, a caring and dynamic team in Beccles.
- Benefits: Full-time hours, competitive pay, and weekend on-call bonuses.
- Why this job: Make a real difference in people's lives while developing your organisational skills.
- Qualifications: Strong communication skills and experience in customer service or care.
- Other info: Fast-paced environment with opportunities for personal growth and development.
The predicted salary is between 30000 - 42000 £ per year.
Home Support Matters is looking for a highly organised and people-focused Care Coordinator to join our Beccles team. This role is perfect for someone who enjoys problem solving, thrives in a fast-paced environment, and wants to make a real difference in people’s lives.
What You’ll Do
- Coordinate rotas and allocate care/support staff to ensure continuity of care
- Be the central contact for customers, families, and professionals
- Support new referrals, care planning and customer communications
- Maintain accurate records and use electronic monitoring systems
- Line manage care/support workers and support with queries
- Monitor service delivery, resolve issues and elevate where needed
- Take part in the weekend on‑call rota (8 hours every 2 weeks either a Sat or Sun, no field deployment, managed from home. Paid in addition to salary at enhanced rate)
What We’re Looking For
- Strong communication and telephone skills
- Good IT and administrative abilities
- Customer service experience (1 year+)
- Experience in the care sector
- Ability to prioritise, multitask and stay calm under pressure
- Desirable: Experience managing people or working in a regulated care setting.
Care Coordinator in Beccles employer: Home Support Matters
Contact Detail:
Home Support Matters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Beccles
✨Tip Number 1
Get to know the company! Research Home Support Matters and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in making a difference in people's lives.
✨Tip Number 2
Practice your communication skills! As a Care Coordinator, you'll need to be a pro at talking to customers, families, and professionals. Role-play with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you've managed multiple tasks in the past. Think of examples where you’ve coordinated schedules or resolved issues under pressure – this is key for the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our team at Home Support Matters.
We think you need these skills to ace Care Coordinator in Beccles
Some tips for your application 🫡
Show Your Organisational Skills: As a Care Coordinator, being organised is key! Make sure your application highlights your ability to manage multiple tasks and coordinate effectively. Use examples from your past experiences to showcase how you’ve successfully juggled responsibilities.
Communicate Clearly: Strong communication skills are a must for this role. When writing your application, keep your language clear and concise. Don’t forget to demonstrate your customer service experience and how you’ve effectively communicated with clients or colleagues in the past.
Tailor Your Application: Make your application stand out by tailoring it to the Care Coordinator role. Refer to the job description and align your skills and experiences with what Home Support Matters is looking for. This shows us that you’re genuinely interested in the position!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows you’re tech-savvy, which is always a bonus!
How to prepare for a job interview at Home Support Matters
✨Know Your Stuff
Before the interview, make sure you understand the role of a Care Coordinator inside out. Familiarise yourself with the responsibilities listed in the job description, especially around coordinating rotas and managing care staff. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Care Coordinator, strong communication is key. Prepare examples from your past experiences where you've effectively communicated with customers, families, or professionals. Practising these scenarios can help you articulate your skills during the interview, making it clear that you can handle the demands of the role.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully solved problems in a fast-paced environment. Whether it's resolving a scheduling conflict or addressing a customer concern, having these examples ready will illustrate your ability to stay calm under pressure and think on your feet, which is crucial for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This not only shows your interest but also gives you valuable insights into whether the company is the right fit for you.
