Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support families and coordinate groups to make a real difference in their lives.
- Company: Join Home-Start Elmbridge, a leading family support charity with a heart.
- Benefits: Enjoy flexible working, generous leave, and ongoing training opportunities.
- Why this job: Be part of a team that empowers parents and supports children’s futures.
- Qualifications: Experience in family support and strong communication skills are essential.
- Other info: Work in a friendly environment with a commitment to diversity and inclusion.
The predicted salary is between 31069 - 31069 £ per year.
Salary: £31,069 FTE equivalent
Hours: 25 hours per week (Tuesday to Friday)
Contract: Permanent
Location: Home-Start Elmbridge, Walton-on-Thames
Responsible to: Director of Services
Home-Start is one of the UK’s leading family support charities. Our ethos is to help parents build better lives and better futures for their children. At Home-Start Elmbridge we do this by recruiting and training local parent volunteers to offer practical and emotional support to families in their own homes. We also have dedicated Carer Support Co-ordinators who support families with illness, disability or additional needs and we offer other types of support such as crisis support and counselling.
About the role
As Family Support and Group Coordinator, you will be responsible for:
- Ensuring allocated caseload of families receive the most appropriate form of support, monitoring and reviewing from referral to completion
- Implementing good safeguarding practice in all areas of work, promoting children’s welfare at all times
- Contributing to the recruitment and ongoing training, and providing regular support and supervision of home-visiting volunteers
- Planning and running Home-Start Elmbridge group/s as required
- Ensuring effective communication and working in partnership with other professionals
We’re looking for someone with:
- Proven experience of supporting parents and young children in a paid or voluntary capacity
- A solid understanding of safeguarding practices and experience working with vulnerable families
- Knowledge of current legislation and policies relating to children and families
- Knowledge of other agencies providing services for children and families
- Ability to supervise and manage volunteers and to work as part of a team
- Excellent written and verbal communication skills and relationship building abilities
- Excellent organisational and interpersonal skills
- A commitment to the values and ethos of Home-Start
- A clean driver’s licence and access to a car
- Ability to work flexibly, occasional evening or weekend work
What we offer:
Home-Start Elmbridge is a supportive, family friendly employer. We offer:
- Flexible working (within service need)
- Generous annual leave
- Pension contribution
- Ongoing training and professional development
- The opportunity to be part of a well-respected local charity making a meaningful difference to families’ lives
This post requires an Enhanced DBS check with Child Workforce barred list information (under the Adult and Child Workforce). Employment is subject to satisfactory references and DBS. We will only discuss or request criminal record details once a conditional offer has been made, in line with Home-Start Elmbridge’s Safer Recruitment Policy.
Home-Start Elmbridge is committed to safeguarding and to equality, diversity and inclusion. We welcome applications from people with disabilities and anyone who may need adjustments or support to complete the application process is encouraged to contact us during the recruitment process.
Schedule and Interview Process
Closing date: 23rd April 2026
Shortlisting: Candidates notified by 24th April
Formal interview (date tbc) will take place at the Home-Start Elmbridge offices in Walton-on-Thames (panel interview & presentation)
The post is subject to an enhanced DBS check and requires the ability to travel efficiently around Elmbridge.
Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. No agencies please.
Family Support & Group Coordinator in Walton-on-Thames employer: Home-Start Elmbridge
Contact Detail:
Home-Start Elmbridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support & Group Coordinator in Walton-on-Thames
✨Tip Number 1
Network like a pro! Reach out to your connections in the family support sector. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on openings at Home-Start or similar organisations.
✨Tip Number 2
Prepare for that interview! Research Home-Start Elmbridge thoroughly. Understand their ethos and values, and think about how your experience aligns with their mission. This will help you shine during the panel interview.
✨Tip Number 3
Showcase your volunteer management skills! Be ready to discuss your experience in supervising and training volunteers. Highlight specific examples where you've made a positive impact, as this is key for the Family Support & Group Coordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Home-Start team and making a difference in families' lives.
We think you need these skills to ace Family Support & Group Coordinator in Walton-on-Thames
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with supporting parents and young children. We want to see how your skills align with our mission at Home-Start Elmbridge!
Showcase Your Safeguarding Knowledge: Since safeguarding is a big part of the role, be sure to mention any relevant experience or training you have in this area. We’re looking for someone who understands the importance of child welfare.
Communicate Clearly: Your written communication skills are key! Keep your application clear and concise, and don’t forget to demonstrate your relationship-building abilities. We love a good story that shows how you connect with families.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Home-Start Elmbridge
✨Know Your Stuff
Make sure you brush up on your knowledge of safeguarding practices and current legislation related to children and families. Being able to discuss these topics confidently will show that you're serious about the role and understand the responsibilities that come with it.
✨Showcase Your Experience
Prepare specific examples from your past experiences where you've supported parents or young children, whether in a paid or voluntary capacity. This will help demonstrate your suitability for the role and give the interviewers a clear picture of how you can contribute to their mission.
✨Engage with the Panel
During the panel interview, make sure to engage with each member. Ask questions about their experiences at Home-Start Elmbridge and how they see the role evolving. This shows your interest in the team and the organisation, and helps build rapport.
✨Plan Your Presentation
If you're required to give a presentation, tailor it to highlight your understanding of the role and how you would implement support for families. Keep it clear and concise, and practice beforehand to ensure you’re comfortable presenting your ideas.