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- Tasks: Support families in need and coordinate volunteer efforts to make a real difference.
- Company: Join Home-Start Elmbridge, a leading charity dedicated to family support.
- Benefits: Enjoy flexible working, generous leave, and ongoing training opportunities.
- Why this job: Be part of a meaningful mission that transforms lives and supports local families.
- Qualifications: Experience with families, strong communication skills, and a commitment to safeguarding.
- Other info: Dynamic role with potential for personal growth and community impact.
The predicted salary is between 31069 - 31069 £ per year.
Salary: £31,069 FTE equivalent
Hours: 25 hours per week (Tuesday to Friday)
Contract: Permanent
Location: Home-Start Elmbridge, Walton-on-Thames
Responsible to: Director of Services
Home-Start is one of the UK’s leading family support charities. Our ethos is to help parents build better lives and better futures for their children. At Home-Start Elmbridge we do this by recruiting and training local parent volunteers to offer practical and emotional support to families in their own homes. We also have dedicated Carer Support Co-ordinators who support families with illness, disability or additional needs and we offer other types of support such as crisis support and counselling.
About the role:
- Ensuring allocated caseload of families receive the most appropriate form of support, monitoring and reviewing from referral to completion
- Implementing good safeguarding practice in all areas of work, promoting children’s welfare at all times
- Contributing to the recruitment and ongoing training, and providing regular support and supervision of home-visiting volunteers
- Planning and running Home-Start Elmbridge group/s as required
- Ensuring effective communication and working in partnership with other professionals
We’re looking for someone with:
- Proven experience of supporting parents and young children in a paid or voluntary capacity
- A solid understanding of safeguarding practices and experience working with vulnerable families
- Knowledge of current legislation and policies relating to children and families
- Knowledge of other agencies providing services for children and families
- Ability to supervise and manage volunteers and to work as part of a team
- Excellent written and verbal communication skills and relationship building abilities
- Excellent organisational and interpersonal skills
- A commitment to the values and ethos of Home-Start
- A clean driver’s licence and access to a car
- Ability to work flexibly, occasional evening or weekend work
What we offer:
Home-Start Elmbridge is a supportive, family friendly employer. We offer:
- Flexible working (within service need)
- Generous annual leave
- Pension contribution
- Ongoing training and professional development
- The opportunity to be part of a well-respected local charity making a meaningful difference to families’ lives
This post requires an Enhanced DBS check with Child Workforce barred list information (under the Adult and Child Workforce). Employment is subject to satisfactory references and DBS. We will only discuss or request criminal record details once a conditional offer has been made, in line with Home-Start Elmbridge’s Safer Recruitment Policy. Home-Start Elmbridge is committed to safeguarding and to equality, diversity and inclusion. We welcome applications from people with disabilities and anyone who may need adjustments or support to complete the application process is encouraged to contact us during the recruitment process.
Schedule and Interview Process:
- Closing date: 23rd April 2026
- Shortlisting: Candidates notified by 24th April
- Formal interview (date tbc) will take place at the Home-Start Elmbridge offices in Walton-on-Thames (panel interview & presentation)
- The post is subject to an enhanced DBS check and requires the ability to travel efficiently around Elmbridge.
Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. No agencies please.
Locations
Family Support & Group Coordinator in Surrey, Walton-on-Thames employer: Home-Start Elmbridge
Contact Detail:
Home-Start Elmbridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support & Group Coordinator in Surrey, Walton-on-Thames
✨Tip Number 1
Network like a pro! Reach out to your contacts in the family support sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Home-Start Elmbridge and understanding their values. Think about how your experience aligns with their mission to support families, and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Practice your communication skills! Since this role involves working with families and volunteers, being able to articulate your thoughts clearly is key. Consider doing mock interviews with friends or family to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Home-Start Elmbridge.
We think you need these skills to ace Family Support & Group Coordinator in Surrey, Walton-on-Thames
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with supporting parents and young children. We want to see how your skills align with our mission at Home-Start Elmbridge!
Showcase Your Safeguarding Knowledge: Since safeguarding is a big part of the role, don’t forget to mention any relevant experience or training you have in this area. We’re keen to know how you prioritise children's welfare in your work.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that demonstrate your communication skills, so make every word count!
Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Home-Start Elmbridge
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of the Family Support & Group Coordinator role. Familiarise yourself with safeguarding practices and current legislation related to children and families. This will show that you’re not just interested, but also knowledgeable about the field.
✨Showcase Your Experience
Prepare specific examples from your past work or volunteer experiences where you’ve supported parents and young children. Highlight any instances where you’ve successfully managed a caseload or supervised volunteers, as this is crucial for the role.
✨Practice Your Communication Skills
Since excellent communication is key, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable discussing your experiences and how they relate to the job.
✨Engage with the Panel
During the interview, don’t forget to engage with the panel. Ask insightful questions about Home-Start Elmbridge’s approach to family support and how they measure success. This shows your genuine interest in the organisation and the role.