At a Glance
- Tasks: Support families in need and coordinate group activities for positive community impact.
- Company: Join Home-Start Elmbridge, a leading charity dedicated to helping families thrive.
- Benefits: Enjoy flexible working, generous leave, and ongoing training opportunities.
- Other info: Be part of a respected charity committed to equality and inclusion.
- Why this job: Make a real difference in families' lives while developing your skills in a supportive environment.
- Qualifications: Experience with families and children, strong communication, and team management skills.
The predicted salary is between 30000 - 40000 £ per year.
Salary: £31,000 per annum, FTE
Hours: Part-time, 25 hours per week
Contract: Permanent
Location: Home-Start Elmbridge, Walton-on-Thames
Responsible to: Director of Services
Home-Start is one of the UK’s leading family support charities. Our ethos is to help parents build better lives and better futures for their children. At Home-Start Elmbridge, we do this by recruiting and training local parent volunteers to offer practical and emotional support to families in their own homes. We also have dedicated Carer Support Co-ordinators who support families with illness, disability or additional needs and we offer other types of support such as crisis support and counselling.
To meet the increased demand for our services, we are recruiting for an additional Family Support and Group Coordinator.
About the role
As Family Support and Group Coordinator, you will be responsible for:
- Ensuring allocated caseload of families receive the most appropriate form of support, monitoring and reviewing from referral to completion
- Implementing good safeguarding practice in all areas of work, promoting children’s welfare at all times
- Contributing to the recruitment and ongoing training, and providing regular support and supervision of home-visiting volunteers
- Planning and running Home-Start Elmbridge group/s as required
- Ensuring effective communication and working in partnership with other professionals
We’re looking for someone with:
- Proven experience of supporting parents and young children in a paid or voluntary capacity
- A solid understanding of safeguarding practices and experience working with vulnerable families
- Knowledge of current legislation and policies relating to children and families
- Knowledge of other agencies providing services for children and families
- Ability to supervise and manage volunteers and to work as part of a team
- Excellent written and verbal communication skills and relationship building abilities
- Excellent organisational and interpersonal skills
- A commitment to the values and ethos of Home-Start
- A clean driver’s licence and access to a car
- Ability to work flexibly, occasional evening or weekend work
What we offer:
Home-Start Elmbridge is a supportive, family friendly employer. We offer:
- Flexible working (within service need)
- Generous annual leave
- Pension contribution
- Ongoing training and professional development
- The opportunity to be part of a well-respected local charity making a meaningful difference to families’ lives
This post requires an Enhanced DBS check with Child Workforce barred list information (under the Adult and Child Workforce). Employment is subject to satisfactory references and DBS. We will only discuss or request criminal record details once a conditional offer has been made, in line with Home-Start Elmbridge’s Safer Recruitment Policy. Home-Start Elmbridge is committed to safeguarding and to equality, diversity and inclusion. We welcome applications from people with disabilities and anyone who may need adjustments or support to complete the application process is encouraged to contact us during the recruitment process.
Schedule and Interview Process
Closing date: Friday 7th August 2026
Shortlisting: Candidates notified by Wednesday 12th August 2026
Formal interview: Tuesday 18th August at Home-Start Elmbridge offices in Walton-on-Thames (panel interview & presentation)
Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. No agencies please.
Family Support & Group Coordinator in London employer: Home-Start Elmbridge
Home-Start Elmbridge is an exceptional employer dedicated to making a meaningful impact in the lives of families. With a strong commitment to employee growth through ongoing training and professional development, we foster a supportive work culture that values flexibility and inclusivity. Join us in our mission to empower parents and create better futures for children while enjoying generous annual leave and a pension contribution.
