At a Glance
- Tasks: Support families and coordinate groups to make a real difference in their lives.
- Company: Join Home-Start Elmbridge, a leading family support charity.
- Benefits: Enjoy flexible working, generous leave, and ongoing training opportunities.
- Other info: Dynamic role with a supportive team and career growth potential.
- Why this job: Be part of a meaningful mission to help families thrive.
- Qualifications: Experience with parents and children, strong communication skills, and a commitment to safeguarding.
The predicted salary is between 31069 - 31069 £ per year.
Salary: £31,069 FTE equivalent
Hours: 25 hours per week (Tuesday to Friday)
Contract: Permanent
Location: Home-Start Elmbridge, Walton-on-Thames
Responsible to: Director of Services
Home-Start is one of the UK’s leading family support charities. Our ethos is to help parents build better lives and better futures for their children. At Home-Start Elmbridge we do this by recruiting and training local parent volunteers to offer practical and emotional support to families in their own homes. We also have dedicated Carer Support Co-ordinators who support families with illness, disability or additional needs and we offer other types of support such as crisis support and counselling.
About the role
As Family Support and Group Coordinator, you will be responsible for:
- Ensuring allocated caseload of families receive the most appropriate form of support, monitoring and reviewing from referral to completion
- Implementing good safeguarding practice in all areas of work, promoting children’s welfare at all times
- Contributing to the recruitment and ongoing training, and providing regular support and supervision of home-visiting volunteers
- Planning and running Home-Start Elmbridge group/s as required
- Ensuring effective communication and working in partnership with other professionals
We’re looking for someone with:
- Proven experience of supporting parents and young children in a paid or voluntary capacity
- A solid understanding of safeguarding practices and experience working with vulnerable families
- Knowledge of current legislation and policies relating to children and families
- Knowledge of other agencies providing services for children and families
- Ability to supervise and manage volunteers and to work as part of a team
- Excellent written and verbal communication skills and relationship building abilities
- Excellent organisational and interpersonal skills
- A commitment to the values and ethos of Home-Start
- A clean driver’s licence and access to a car
- Ability to work flexibly, occasional evening or weekend work
What we offer:
Home-Start Elmbridge is a supportive, family friendly employer. We offer:
- Flexible working (within service need)
- Generous annual leave
- Pension contribution
- Ongoing training and professional development
- The opportunity to be part of a well-respected local charity making a meaningful difference to families’ lives
This post requires an Enhanced DBS check with Child Workforce barred list information (under the Adult and Child Workforce). Employment is subject to satisfactory references and DBS. We will only discuss or request criminal record details once a conditional offer has been made, in line with Home-Start Elmbridge’s Safer Recruitment Policy.
Home-Start Elmbridge is committed to safeguarding and to equality, diversity and inclusion. We welcome applications from people with disabilities and anyone who may need adjustments or support to complete the application process is encouraged to contact us during the recruitment process.
Schedule and Interview Process
Closing date: 23rd April 2026
Shortlisting: Candidates notified by 24th April
Formal interview (date tbc) will take place at the Home-Start Elmbridge offices in Walton-on-Thames (panel interview & presentation)
The post is subject to an enhanced DBS check and requires the ability to travel efficiently around Elmbridge.
Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Locations
Family Support & Group Coordinator in Guildford, Surrey employer: Home-Start Elmbridge
Home-Start Elmbridge is an exceptional employer dedicated to making a meaningful impact in the lives of families. With a strong commitment to employee growth through ongoing training and professional development, we foster a supportive work culture that values flexibility and inclusivity. Join us in our mission to empower parents and create better futures for children while enjoying generous annual leave and a pension contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Family Support & Group Coordinator in Guildford, Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the family support sector. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on openings at Home-Start or similar organisations.
✨Tip Number 2
Prepare for that interview! Research Home-Start Elmbridge thoroughly. Understand their ethos and values, and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your skills! When you get the chance to present during the interview, highlight your experience with safeguarding practices and working with vulnerable families. Use real-life examples to demonstrate your impact and commitment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Home-Start team and making a difference in families' lives.
We think you need these skills to ace Family Support & Group Coordinator in Guildford, Surrey
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience with supporting parents and young children. We want to see how your skills align with our mission at Home-Start, so don’t hold back!
Showcase Your Communication Skills:Since excellent written communication is key for this role, ensure your application is clear and concise. Use examples that demonstrate your ability to build relationships and communicate effectively with families and volunteers.
Highlight Your Safeguarding Knowledge:We’re looking for someone with a solid understanding of safeguarding practices. Make sure to mention any relevant experience or training you have in this area, as it’s crucial for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Home-Start Elmbridge
✨Know Your Stuff
Make sure you’re familiar with Home-Start's mission and values. Understand the role of a Family Support & Group Coordinator and how it fits into the bigger picture of supporting families. Brush up on safeguarding practices and current legislation related to children and families, as these will likely come up in conversation.
✨Showcase Your Experience
Prepare specific examples from your past experiences where you've supported parents or worked with vulnerable families. Highlight your ability to manage volunteers and any relevant training you've provided. This will demonstrate your hands-on experience and commitment to the role.
✨Communication is Key
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly. Be ready to discuss how you build relationships with families and other professionals. Consider preparing a brief presentation on a relevant topic to showcase your communication skills during the interview.
✨Be Ready for Scenarios
Expect scenario-based questions that assess your problem-solving abilities and understanding of safeguarding. Think about how you would handle various situations involving families in need. This will show your critical thinking skills and your readiness to tackle real-life challenges in the role.
