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- Tasks: Be the friendly face of our clinic, managing client interactions and bookings.
- Company: Join a successful Aesthetic Clinic focused on client care and detail.
- Benefits: Competitive pay, supportive team, and a vibrant work environment.
- Why this job: Make a lasting impression while helping clients feel their best.
- Qualifications: Two years in a client-facing role with strong customer service skills.
- Other info: Dynamic role with opportunities to grow in the wellness and aesthetics industry.
The predicted salary is between 28800 - 43200 £ per year.
This is an opportunity to join a successful Aesthetic Clinic where attention to detail and client care sit at the core of the service model.
In this role, you will be the first point of contact for patients, responsible for managing front of house activity from initial enquiry through to booking, attendance, and payment. You will play a central role in the day to day operation of the clinic, ensuring that every interaction reflects high service standards and a professional patient experience. This role works on an alternating weekend rota comprising a full Saturday from 10.00am to 6.00pm and a Sunday from 9.00am to 1.00pm.
Key Responsibilities- Provide a warm, professional welcome to all clients, ensuring a calm, reassuring patient experience.
- Manage phone and email enquiries, providing accurate information on treatments and services.
- Coordinate bookings, process payments, and maintain accurate client records.
- Support daily clinic operations, including opening and closing procedures.
- Maintain presentation standards across reception and shared clinic areas.
- Monitor stock levels and support general administrative tasks.
- Minimum two years experience in a premium, client facing role.
- Strong customer service capability with a consistent and professional approach.
- Personable, attentive, and able to build trust with a diverse client base.
- Proactive and adaptable, with the ability to manage multiple priorities in a busy environment.
- Genuine interest in aesthetics, wellness, or luxury service settings.
- Experience with booking and diary management systems.
If you’re ready to combine professionalism with personality and create the kind of client experience people remember, apply now – we’d love to meet you!
Front of House Manager in Saint Albans employer: Home Recruitment Ltd
Contact Detail:
Home Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager in Saint Albans
✨Tip Number 1
First impressions matter! When you walk into that interview, make sure to greet everyone with a warm smile and a confident handshake. It sets the tone for the rest of your meeting and shows you’re ready to create that welcoming atmosphere they’re looking for.
✨Tip Number 2
Be prepared to chat about your experience in client-facing roles. Think of specific examples where you’ve gone above and beyond for a customer. This will show them you’ve got the strong customer service skills they need for their Front of House Manager position.
✨Tip Number 3
Don’t forget to ask questions! Show your genuine interest in the clinic by asking about their services or how they maintain high standards. This not only demonstrates your enthusiasm but also helps you gauge if it’s the right fit for you.
✨Tip Number 4
Finally, follow up after your interview! A quick thank-you email reiterating your excitement about the role can keep you fresh in their minds. Plus, it shows you’re proactive and really keen on joining their team!
We think you need these skills to ace Front of House Manager in Saint Albans
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for client care and aesthetics. Remember, this role is all about creating memorable experiences!
Tailor Your Experience: Make sure to highlight your relevant experience in premium, client-facing roles. We’re looking for someone who can manage multiple priorities while maintaining a professional approach, so give us examples that showcase your skills in these areas.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out – we love a good list!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at the Aesthetics Clinic!
How to prepare for a job interview at Home Recruitment Ltd
✨Know the Clinic Inside Out
Before your interview, take some time to research the aesthetics clinic thoroughly. Understand their services, values, and what sets them apart in the industry. This knowledge will not only impress the interviewers but also help you tailor your responses to align with their ethos.
✨Showcase Your Customer Service Skills
Since this role is all about client interaction, be prepared to share specific examples of how you've provided exceptional customer service in the past. Think of situations where you went above and beyond to ensure a positive experience for clients, as this will demonstrate your suitability for the role.
✨Demonstrate Your Organisational Skills
As a Front of House Manager, you'll need to juggle multiple tasks. Be ready to discuss how you manage your time and prioritise tasks effectively. You could even mention any booking or diary management systems you’ve used before, as this will show you're equipped for the operational side of the job.
✨Bring Your Personality to the Fore
This role requires a personable approach, so don’t shy away from letting your personality shine through during the interview. Be warm and engaging, and remember to express your genuine interest in aesthetics and wellness. This will help you connect with the interviewers and leave a lasting impression.
