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For Companies At a Glance
- Tasks: Be the friendly face of our clinic, ensuring clients feel valued and at ease.
- Company: Join a prestigious aesthetic clinic known for excellence and innovation.
- Benefits: Enjoy a competitive salary, career growth, and a supportive team environment.
- Why this job: Create memorable client experiences in a fast-paced, fun atmosphere.
- Qualifications: 2+ years in customer service; passion for aesthetics is a plus.
- Other info: Flexible weekend shifts required; perfect for those who thrive in busy settings.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Do you love making people feel welcome and creating a five-star first impression? A prestigious aesthetic clinic is looking for a Front of House Receptionist to be the welcoming, professional face of the clinic – ensuring every client’s journey is seamless, personal, and memorable.
This role blends high-end client service with a friendly, people-first approach, perfect for someone who thrives in a busy, client-focused environment and loves going the extra mile.
What You’ll Be Doing
- Provide a polished first impression, ensuring every client feels valued and at ease.
- Managing bookings, calls, emails, and payments with efficiency and attention to detail.
- Supporting clinic operations, including opening and closing duties.
- Keeping the reception area looking flawless – because first impressions count!
- Assisting with fun clinic events, open days, and industry showcases.
- Helping with admin tasks and ensuring everything runs smoothly behind the scenes.
What We’re Looking For
- 2+ years’ experience in a high-end, customer-facing role (hospitality, retail, or clinic).
- A people person – approachable, friendly, and great at building relationships.
- Passionate about delivering exceptional client service in a fast-paced setting.
- Interest in aesthetics, skincare, or wellness is a big plus.
- Organised, adaptable, and confident with booking systems and IT tools.
- Flexible to work alternate weekends (full Saturday and half-day Sunday).
Why You’ll Love This Role
- Competitive salary with room to grow your career.
- Work with a supportive, fun, and professional team.
- Be part of a clinic that’s known for excellence, innovation, and exceptional results.
If you’re ready to combine professionalism with personality and create the kind of client experience people remember, apply now – we’d love to meet you!
Front Desk Staff employer: Home Recruitment Ltd
Contact Detail:
Home Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Staff
✨Tip Number 1
Familiarise yourself with the clinic's services and ethos. Understanding their approach to aesthetics and client care will help you engage in meaningful conversations during your interview, showcasing your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills in a mock setting. Role-playing different scenarios that you might encounter at the front desk can help you feel more confident and prepared to handle various client interactions smoothly.
✨Tip Number 3
Network with professionals in the aesthetics or wellness industry. Attend local events or join online forums to connect with others in the field, which could provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 4
Showcase your adaptability and organisational skills by preparing examples from your past experiences. Be ready to discuss how you've successfully managed busy environments and maintained high standards of service, as this is crucial for the role.
We think you need these skills to ace Front Desk Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in high-end customer service roles. Emphasise any relevant positions in hospitality, retail, or clinics, and showcase your ability to create a welcoming atmosphere.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for client service and your interest in aesthetics or wellness. Use specific examples from your past experiences to demonstrate how you can contribute to creating memorable client journeys.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as organisation, adaptability, and proficiency with booking systems. Mention your ability to manage multiple tasks efficiently in a busy environment.
Show Enthusiasm: Convey your enthusiasm for the role and the clinic in your application. Let them know why you want to be part of their team and how you can help maintain their reputation for excellence and innovation.
How to prepare for a job interview at Home Recruitment Ltd
✨Showcase Your People Skills
As a Front Desk Staff member, your ability to connect with clients is crucial. Be prepared to share examples of how you've built relationships in previous roles, highlighting your friendly and approachable nature.
✨Demonstrate Attention to Detail
This role requires managing bookings and payments efficiently. During the interview, mention specific instances where your attention to detail made a difference, whether in handling client requests or maintaining a flawless reception area.
✨Express Your Passion for Aesthetics
Having an interest in aesthetics, skincare, or wellness can set you apart. Be ready to discuss why these areas excite you and how they relate to providing exceptional client service.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle busy situations or challenging clients. Think of scenarios from your past experience where you successfully managed stress while ensuring a positive client experience.
