At a Glance
- Tasks: Coordinate patient appointments and support our physiotherapy team from the comfort of your home.
- Company: Join a caring, close-knit team at a leading UK physiotherapy provider.
- Benefits: Enjoy a competitive salary, remote work, and opportunities for growth.
- Other info: Comprehensive training provided and a supportive team environment.
- Why this job: Make a real difference in patients' lives while working flexibly.
- Qualifications: Previous admin experience in healthcare and excellent communication skills.
The predicted salary is between 28000 - 31000 £ per year.
Location: Remote (UK) — must be within easy reach of North London for initial training
Hours: 26.5 per week: Mon–Fri 22.5 hours, plus Saturday 4 hours
Salary: £28,000–£31,000 per annum, pro-rata (depending on experience)
Contract: Permanent, part-time
About the role: This is a role at the heart of how we look after our patients. You’ll be the first voice many of them hear, often older adults at home, sometimes anxious about their appointment or recovery. You’ll work closely with our physiotherapy team, scheduling visits across the UK, handling calls and emails, typing up clinical correspondence, and keeping the day moving. It’s varied, it’s busy, and it matters. You’ll work from home four weekdays and Saturday, with full training delivered in person at our North London base before you start.
What your week looks like:
- Scheduling and diaries: coordinating home visits across our physiotherapy team, working around patient availability and travel logistics.
- Calls and emails: booking new patients in, answering questions from families, following up on rescheduled visits. Warm, clear, professional.
- Patient records: keeping our systems clean, accurate, and up to date.
- Supporting the team: jumping in on the admin tasks that keep the service running smoothly.
Who we’re looking for: We’d love to hear from you if you can tick most of these:
- Previous admin experience in healthcare or a medical setting
- A genuinely warm, professional telephone manner
- Excellent written English and meticulous attention to detail
- Comfortable juggling multiple systems at once, and quick to learn new software
- Able to work independently from home, organise your own day, and use initiative
- Genuine team player who enjoys being part of a supportive, collaborative environment
About Home Physio Group: We’re a UK-wide private physiotherapy provider specialising in home visits. Our patients are often older adults recovering from surgery, a fall, or a long-term condition, people for whom getting to a clinic is hard, painful, or impossible. We’re a small, close-knit team, growing steadily, and proud of the standard of care we deliver. You’d be joining a group of people who genuinely care about the work and look after each other.
What we offer:
- £28,000–£31,000 pro-rata, depending on experience
- Fully remote working
- Comprehensive in-person training in North London before you start
- A supportive, friendly team that backs each other up
- Real scope to grow as the business grows — including the option to increase your hours over time
Full benefits package shared with shortlisted candidates.
How to apply: Send your CV and a short covering note telling us why this role appeals to you to: joinus@homephysio.com. We read every application and look forward to hearing from you.
Medical Administrator employer: Home Physio Group
Home Physio Group is an exceptional employer, offering a supportive and collaborative work culture that prioritises the well-being of both employees and patients. With fully remote working options and comprehensive in-person training in North London, you will have the opportunity to grow alongside a dedicated team that values your contributions and fosters professional development. Join us to make a meaningful impact in the lives of our patients while enjoying the flexibility and camaraderie of a close-knit team.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare admin field, especially those who work remotely. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for virtual interviews by practising common questions and showcasing your warm, professional telephone manner. Remember, first impressions count, even through a screen!
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've juggled multiple tasks in previous roles. This will highlight your ability to keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are genuinely excited about joining our team.
We think you need these skills to ace Medical Administrator
Some tips for your application 🫡
Craft a Warm Covering Note:When writing your covering note, let your personality shine through! We want to see why this role excites you and how you can bring that warm, professional telephone manner to our team.
Show Off Your Admin Skills:Make sure to highlight any previous admin experience, especially in healthcare. We’re looking for someone who can juggle multiple tasks, so give us examples of how you've done this in the past!
Attention to Detail is Key:We love meticulousness! Ensure your CV and covering note are free from typos and errors. This shows us you care about accuracy, which is super important in our line of work.
Apply Through Our Website:Don’t forget to send your application to joinus@homephysio.com. We read every application, so make sure yours stands out and reflects your genuine interest in joining our supportive team!
How to prepare for a job interview at Home Physio Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of a Medical Administrator, especially around scheduling and patient communication. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
Since you'll be the first voice many patients hear, practice your warm and professional telephone manner. Consider doing mock calls with a friend to refine your approach. Highlight any previous experience where you’ve successfully communicated with patients or families.
✨Demonstrate Attention to Detail
In this role, meticulous attention to detail is crucial. Prepare examples from your past work where your attention to detail made a difference, whether it was in managing patient records or ensuring accurate scheduling. Bring these examples up during the interview to showcase your strengths.
✨Be Ready to Discuss Teamwork
This position requires a genuine team player. Think of instances where you’ve collaborated effectively with others, especially in a healthcare setting. Be prepared to discuss how you support your colleagues and contribute to a positive team environment.
