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- Tasks: Lead and oversee care services, ensuring high-quality support for individuals with complex needs.
- Company: Values-driven organisation focused on making a positive impact in people's lives.
- Benefits: Permanent contract, competitive salary, paid holidays, and career progression opportunities.
- Why this job: Shape and grow services while making a genuine difference every day.
- Qualifications: Experience in health and social care management and strong leadership skills.
- Other info: Ongoing training and supportive senior leadership to help you thrive.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Service Manager to provide operational leadership across multiple care services supporting individuals with autism, learning disabilities, and mental health needs, including those who present with complex or challenging behaviours.
Responsibilities
- Provide operational oversight and leadership across multiple services within your area.
- Ensure high-quality, person-centred support and full CQC compliance.
- Lead, supervise, and develop Service Supervisors and Support Workers.
- Carry out quality audits, service visits, and implement improvement plans.
- Act as safeguarding lead and provide oversight for complex care needs.
- Build strong relationships with individuals, families, commissioners, and professionals.
- Manage KPIs, staffing, rotas, budgets, and participate in the on-call rota, being visible, approachable, and supportive to teams, providing clear direction and guidance.
- Proactively identify risks, concerns, or areas for improvement and take decisive action.
- Champion person-centred practice and ensure individuals are supported to live meaningful, fulfilled lives.
- Work collaboratively with internal teams and external partners to achieve the best outcomes.
- Maintain accurate records, strong governance, and a culture of continuous improvement.
- You will have real autonomy to lead services and influence how care is delivered.
- The opportunity to shape, develop, and improve services across your area.
- A varied role combining leadership, strategy, quality, and relationship-building.
- The chance to make a genuine, positive impact on people's lives every day.
- Clear progression opportunities within a growing organisation.
- Ongoing training, coaching, and professional development tailored to you.
- Supportive senior leadership who value your expertise and input.
Qualifications
- Proven experience managing multiple services within health and social care.
- Strong working knowledge of CQC regulations, safeguarding, and risk management.
- Experience supporting individuals with autism, learning disabilities, and complex needs.
- Confident leader with excellent communication and organisational skills.
- Able to work autonomously while contributing to wider organisational goals.
- Full UK driving licence and willingness to travel within the region and as the business needs.
Benefits
- Permanent contract and competitive salary.
- Paid holiday, pension enrolment, and sick pay.
- Ongoing training and development.
- Career progression opportunities.
- £250 Refer-a-Friend bonus.
Why Join Us?
This is a unique opportunity to shape and grow a service from its early stages, make a real difference to people's lives, and progress your career within a supportive and values-driven organisation.
Service Manager in London employer: Home not Hospital
Contact Detail:
Home not Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the care sector. Attend local events, join online forums, or even reach out to professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience in managing teams and improving services. Share specific examples of how you've made a positive impact in previous roles.
✨Tip Number 3
Be proactive! If you see a service or organisation that aligns with your values, don’t wait for them to post a job. Reach out directly and express your interest. Sometimes, the best positions are created when someone shows genuine enthusiasm.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your skills. Plus, it shows us you’re serious about joining our team and making a difference in the lives of those we support.
We think you need these skills to ace Service Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing care services. We want to see how your skills align with our mission of providing person-centred support.
Showcase Your Leadership Skills: As a Service Manager, you'll be leading teams and making impactful decisions. Use your application to demonstrate your leadership style and any successful projects you've led in the past.
Highlight Relevant Experience: We’re looking for someone with a strong background in health and social care. Be sure to mention your experience with CQC regulations and working with individuals with autism or learning disabilities.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to review your application and get you on board!
How to prepare for a job interview at Home not Hospital
✨Know Your Stuff
Make sure you brush up on your knowledge of CQC regulations and safeguarding practices. Being able to discuss these confidently will show that you're not just familiar with the basics, but that you truly understand the complexities involved in managing care services.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you’ve had to motivate staff or implement improvement plans. This will help demonstrate your ability to lead and develop Service Supervisors and Support Workers effectively.
✨Emphasise Person-Centred Care
Be ready to talk about your approach to person-centred practice. Share stories that highlight how you've supported individuals with autism or learning disabilities to live meaningful lives. This will resonate well with the interviewers and show that you align with their values.
✨Ask Thoughtful Questions
Prepare some insightful questions about the organisation's goals and challenges. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values. It’s a two-way street, after all!
