At a Glance
- Tasks: Join our Sales Operations team to enhance property viewings and customer service.
- Company: Exciting Property Technology company with a supportive culture.
- Benefits: Enjoy discounts, social events, gym access, and a charity day.
- Other info: Great opportunities for personal growth and team collaboration.
- Why this job: Kickstart your career in a dynamic field while making meaningful connections.
- Qualifications: Strong communication skills and a knack for organisation are key.
The predicted salary is between 28000 - 30000 £ per year.
Join our Sales Operations team – a great first step into the world of Property Technology and Operations.
This role provides an exciting opportunity to collaborate with the Sales team to streamline and enhance operations supporting Sales Associates responsible for property viewings, manage landlord appointments, and ensure top‑tier customer service for our renters.
Responsibilities
- Customer Service and Fostering Relationships – build strong connections with landlords and tenants to ensure scheduled viewings are executed flawlessly.
- Viewings Optimisation – coordinate and arrange travel plans for Sales Associates, seeking opportunities to increase the number of property viewings conducted by the Sales team.
- Customer Communication – keep customers informed with the latest relevant information regarding their appointments.
- Data Accuracy – perform regular audits to maintain accurate property details and access provider information in the system.
- Collaboration – work with the team to optimise and deliver successful viewings to renters.
Qualifications
- Exceptional written and spoken verbal communication skills.
- Enjoy working as part of a team and thrive in a mutually supportive working culture.
- Excellent organisation skills with the ability to prioritise workload.
- Exceptional attention to detail.
- Great decision‑making and problem‑solving skills.
Benefits & Perks
- Discounts for stores, cinema, etc.
- Yearly Half Day Charity Day.
- Office Social Events (Summer and Winter Parties).
- Culture Club events for notable dates (St. Patrick’s Day, Diwali, Movember).
- Mental Health Champions and CSR opportunities.
- On‑site gym access, showers (towels & shower gel), and indoor bike storage.
- Weekly Friday 5pm Happy Hour in the office.
- Opportunities to upskill through our Learning and Development Programme.
- Salary & Working Hours
Working days: Monday to Friday 9am‑6pm, plus every other Saturday (advanced day in lieu for Saturday work).
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Operations Coordinator in London employer: Home Made
Home Made is an excellent employer, offering a dynamic work environment in the heart of London, where innovation meets collaboration. With a strong focus on employee growth, we provide opportunities for professional development and a supportive culture that values work-life balance, including flexible working arrangements after probation. Join us to be part of a forward-thinking team dedicated to transforming the lettings experience for landlords and renters alike.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator in London
✨Get Involved in Local Real Estate Events
Check out local property fairs, open houses, and networking events. These are perfect opportunities to meet industry professionals and get your name out there. Don’t be shy—introduce yourself and express your interest in entry-level positions!
✨Join Real Estate Associations or Groups
Find local real estate associations or online communities. They often have job boards, mentorship opportunities, and can help you connect with potential employers like Home Made. Plus, being active in these groups can boost your credibility in the field.
✨Leverage Social Media Wisely
Use platforms like LinkedIn to follow industry leaders and engage with their content. Post about your journey into real estate and what you’re learning. This can catch the eye of recruiters looking for fresh talent for roles like Operations Coordinator.
✨Don’t Sleep on Internships
Even if it's an entry-level role, internships can give you a foot in the door. Reach out directly to companies and express your eagerness to learn. Don’t forget to apply through our website for any listings, including opportunities at Home Made!
We think you need these skills to ace Operations Coordinator in London
Some tips for your application 🫡
Show Off Your Knowledge of the Market:Prepare your CV to highlight any coursework, projects, or experiences related to real estate. Even if you're just starting out, mentioning specific areas of the market you’re passionate about—like property management or real estate trends—can really make you stand out. Show us you know your stuff!
Include Relevant Certifications:If you've completed any real estate training, online courses, or even webinars, let us know! Adding these certifications to your CV not only shows your commitment to the industry but also that you’re willing to learn and grow right from the get-go. It's a great way to illustrate your enthusiasm for the field!
Craft That Winning Cover Letter:In your cover letter, convey your passion for real estate and what draws you to the role at Home Made. As this is an entry-level position, highlight your eagerness to learn and contribute. We want to see your personality shine through, so don’t be afraid to express what excites you about starting your career in real estate!
Tailor Your Application for Us:Remember to customise your application for Home Made and the specific role of Operations Coordinator. Mention why you're interested in us and how you can add value to our team. We appreciate candidates who take the time to show they care, so inserting a few personal touches can go a long way!
How to prepare for a job interview at Home Made
✨Know Your Local Market
Before heading into the interview with Home Made for the entry-level Operations Coordinator role, brush up on the local real estate market trends. Understanding things like average property prices, neighbourhood developments, and recent sales will show your genuine interest and give you credibility.
✨Show Off Your People Skills
Real estate is all about relationships, so be ready to showcase your interpersonal skills. Think of examples from school projects or internships where you successfully communicated with others, handled conflicts, or worked in a team. This will highlight that you’re ready to build rapport with clients and colleagues.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills in various real estate situations. For instance, how would you handle a client who's hesitant to buy? Bouncing back with practical strategies will demonstrate your potential to excel in this role.
✨Bring a Hungry Attitude
As you're stepping into an entry-level position, it’s essential to convey your eagerness to learn and grow in the real estate field. Be honest about what you don't know but express your enthusiasm to pick up new skills on the job. This attitude can be your biggest asset when talking to the interviewers at Home Made.
