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- Tasks: Manage high-value client accounts and optimise leasing performance in the Build-to-Rent sector.
- Company: Join Home Made, a leading leasing platform transforming the UK’s Build-to-Rent market.
- Benefits: Enjoy 24 days annual leave, birthday off, gym access, and exciting social events.
- Other info: Embrace a culture of diversity and inclusion while advancing your career.
- Why this job: Take ownership of your portfolio and make a real impact in a dynamic environment.
- Qualifications: 3+ years in real estate with strong commercial and data-driven skills.
The predicted salary is between 75000 - 110000 £ per year.
Home Made is an institutional-grade leasing platform for the UK’s Build-to-Rent sector. We partner with owners and operators to improve asset performance through faster lease-up, optimised pricing, and reduced operational complexity. We are hiring a Build-to-Rent Account Manager to take end-to-end ownership of a portfolio of high-value client accounts, acting as the commercial and operational lead from mobilisation through stabilisation and ongoing delivery. This role is designed for a real estate professional who wants accountability, senior exposure, and clear ownership of outcomes.
Role pre-requisite
- Applicants must have prior experience in real estate (BtR, lettings, sales, commercial, or adjacent). Direct lettings experience is not essential.
The role
You will be the single point of accountability for your client portfolio, responsible for performance, delivery, and relationships. This is not a traditional lettings role. It combines commercial judgement, account leadership, data-driven insight, and delivery oversight.
Key Responsibilities
- Client & portfolio ownership: Own senior client relationships across a portfolio of Build-to-Rent developments. Act as a considered, credible partner to investors and operators, advising on leasing strategy, market positioning, and performance optimisation. Represent Home Made with confidence at client and senior stakeholder level.
- Commercial & performance leadership: Take accountability for leasing performance across assets, including pace, conversion, and outcomes. Assess market conditions and estimated rental values to inform pricing and go-to-market strategy. Translate performance data into clear insight, recommendations, and forward plans.
- Sales funnel & delivery oversight: Own the end-to-end sales funnel for each account, ensuring best-in-class execution across teams. Identify risks, bottlenecks, and opportunities, driving improvements through structured action. Ensure consistency and quality of delivery across multiple sites and stages.
- Marketing & launch strategy: Shape tailored marketing strategies for each development in partnership with internal teams. Monitor campaign performance and refine tactics to maximise demand and conversion. Lead mobilisation and launch phases to ensure commercially effective delivery.
- Leadership & collaboration: Train and guide junior sales teams during site launches and mobilisation. Work closely with Customer Success, Leasing, Marketing, and senior leadership to align priorities. Act as a culture and values carrier, setting high standards internally and externally.
- Governance & communication: Lead regular client meetings, providing clear performance updates, solutions, and forward-looking plans. Ensure structured project management from onboarding through to offboarding.
Working pattern & package
- Working hours: Monday to Friday 9‑6 (occasional site travel required).
- Office location: London Southwark, 1 day a week work from home post probation.
- Salary: OTE £75K - £110k.
What we look for
- 3+ years’ experience in real estate (BtR, lettings, sales, commercial, or related).
- Strong understanding of rental markets and the ability to assess ERVs with confidence.
- Experience managing complex accounts or portfolios with multiple stakeholders.
- Commercially minded, data‑literate, and comfortable owning outcomes.
- Clear, confident communicator with credibility across internal and external audiences.
- Organised, proactive, and able to operate at pace across multiple workstreams.
Benefits of working with us
- Annual Leave: 24 days leave + your birthday off!
- Modern, state of the art offices.
- Employee Perks: discounts for stores, cinema etc.
- Yearly Half Day Charity Day.
- Office Social Events (Summer and Winter Parties).
- Our Culture Club run important initiatives and celebrations throughout the year for everyone to get involved in such as: St. Patricks Day, Diwali, Movember etc.
- Mental Health First Aiders.
- On site Gym access, showers (towels & shower gel), and indoor bike storage.
- Weekly Friday 5pm Happy Hour in the office.
- Opportunities to upskill in your career through our Learning and Development Programme.
Equal Opportunity Employer
Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law. Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us at joinus@home-made.com.
Build to Rent Account Manager (BTR) employer: Home Made
Contact Detail:
Home Made Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Build to Rent Account Manager (BTR)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Build-to-Rent sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with hiring managers or industry professionals, make sure to highlight your experience in real estate and your understanding of rental markets. Share specific examples of how you've driven performance and optimised strategies in past roles.
✨Tip Number 3
Prepare for interviews by doing your homework! Research Home Made and understand their approach to the Build-to-Rent market. Be ready to discuss how you can contribute to their goals, especially around client relationships and performance optimisation. Tailor your answers to reflect their values and culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Home Made. So, hit that apply button and let’s get the conversation started!
We think you need these skills to ace Build to Rent Account Manager (BTR)
Some tips for your application 🫡
Show Your Real Estate Experience: Make sure to highlight your experience in real estate, especially if you've worked in Build-to-Rent or related sectors. We want to see how your background aligns with the role, so don’t hold back on those relevant details!
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description and demonstrate how your skills match what we’re looking for. It shows us you’re genuinely interested and have done your homework!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and achievements. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Home Made
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the Build-to-Rent sector and the specific portfolio you'll be managing. Research the current market trends, rental values, and performance metrics relevant to the properties. This will help you speak confidently about how you can optimise asset performance.
✨Showcase Your Commercial Acumen
Be prepared to discuss your experience with commercial judgement and data-driven insights. Think of examples where you've successfully assessed market conditions or improved leasing strategies. Highlighting your ability to translate performance data into actionable recommendations will impress the interviewers.
✨Demonstrate Strong Relationship Management Skills
Since this role involves owning senior client relationships, come ready with examples of how you've built and maintained strong partnerships in the past. Discuss your approach to stakeholder management and how you ensure clear communication and accountability across teams.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complex situations. Prepare for scenarios related to risks, bottlenecks, or opportunities in a sales funnel. Practising your responses will help you articulate your thought process clearly during the interview.