At a Glance
- Tasks: Qualify renters, manage customer journeys, and upsell properties through calls and messages.
- Company: Fast-growing Property Technology business based in London.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Other info: Collaborative environment with a focus on exceptional service.
- Why this job: Join a dynamic team and elevate rental experiences for customers.
- Qualifications: Strong communication skills and a proactive attitude.
The predicted salary is between 39555 - 48345 £ per year.
Home Made is a fast growing Property Technology business based in London.
We’re hiring a Booking Associate to qualify renters, explain amenities, and manage the customer journey from enquiry to viewing.
You’ll collaborate with our B2B Sales team and wider teams to ensure landlord expectations are exceeded and customers receive exceptional service.
In this role you’ll handle calls, Whats App, and emails, upsell suitable properties, and stay ahead of site launches with a proactive approach.
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Booking Associate: Elevate Rental Experiences employer: Home Made
Home Made is an excellent employer, offering a dynamic work environment in the heart of London, where innovation meets collaboration. With a strong focus on employee growth, we provide opportunities for professional development and a supportive culture that values work-life balance, including flexible working arrangements after probation. Join us to be part of a forward-thinking team dedicated to transforming the lettings experience for landlords and renters alike.
StudySmarter Expert Advice🤫
We think this is how you could land Booking Associate: Elevate Rental Experiences
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Home Made.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Home Made? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Home Made's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Booking Associate: Elevate Rental Experiences
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Booking Associate: Elevate Rental Experiences role at Home Made, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Home Made
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Home Made operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Home Made. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Home Made.
