Viewing Agent in Birmingham

At Home Made, we focus on creating a high-performance environment and celebrating success together. This role is part of our field sales team, working together to achieve a common goal of finding the right property for prospective renters and making it a stress-free, transparent experience.

This is an ideal opportunity for someone looking to accelerate their development with a rapidly growing property technology start-up. This role is remote, working within the Birmingham area, with quarterly trips to London to reconnect with the team in person. The role will also require travel outside of Birmingham depending on business requirements (i.e. Manchester, Watford, London). Note that all travel is done through public transport.

If you are a self-starter and someone who thrives with independent working, then this role is for you. No prior real estate experience is required, but sales skills and customer service are a must.

Salary: Basic £25K + competitive uncapped commission (OTE £40,000+)

Working Hours: Tuesday to Saturday 9am-6pm including evening viewings depending on demand.

Location: The role involves daily travel across Birmingham using public transport. Additionally, depending on business needs, you will have the opportunity to conduct viewings in major cities such as London and Manchester (no driving license required).

Role responsibilities:

• The Viewing Agent will play a vital part in developing face-to-face relationships with our customers and delivering high-quality offers on marketed properties.
• Work with our large Build to Rent portfolios and conduct viewings with prospective renters on a daily basis.
• Provide strong customer service to prospective renters prior, during, and post viewings.
• Showcase your knowledge and expertise by highlighting the unique qualities of our properties.
• Diligently and comprehensively record data for client reporting.
• In quieter times, jump on the phone to answer further inquiries.
• Work in partnership with our Account Management teams and Operations teams.
• Head down to our London office on a quarterly basis for training and team events.
• Be a Home Made culture and values champion internally and externally.

About You:

• You enjoy the world of sales and embrace a customer-first mentality.
• Strong communication skills, professional and personable.
• A self-starter who is driven to succeed and loves hitting targets.
• You’re a quick thinker and capable of assessing a customer’s needs.
• Possess fantastic organisational skills to manage and prioritise your time/tasks effectively.

Benefits of working with us:

• Competitive Holiday: 24 days leave + your birthday off.
• Office events (summer social and Christmas party).
• Opportunities to upskill in your career through our Learning and Development Programs.
• Employee perks – discounts for your favourite stores, cinema etc.

We are an equal opportunity employer. Diversity and inclusion are important to us at Home Made, and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed.