Voyage Operations Team Leader in City of Westminster

As Voyage Operations Team Leader, you will play a pivotal role in supporting the commercial success and operational performance of the business. Leading a team of Voyage Operators, you will provide both commercial and technical expertise to ensure the safe, efficient, and compliant execution of voyages. This role combines hands-on operational oversight with people leadership, driving high standards, optimising performance, and supporting the delivery of exceptional service to customers and stakeholders. What you'll be doing: People Leadership

• Lead, support and develop a team of Voyage Operators, providing day-to-day line management and performance oversight.
• Coach and train new team members, ensuring a smooth onboarding experience and ongoing professional development.
• Provide leadership cover for the Head of Voyage Operations as required.

Operational and Commercial excellence

• Deliver technical and commercial support across a range of voyage operations activities, including chemical and CPP cargo compatibility, tank preparation, port and berth suitability, and cargo stowage planning.
• Provide day-to-day operational and commercial support to the Voyage Operations team, ensuring the efficient execution of voyages.
• Manage key third-party service contracts, including tug, port agency and bunkers.
• Build and maintain strong working relationships with internal and external stakeholders, customers and service providers.
• Monitor and maintain awareness of relevant legislation, industry regulations and best practice impacting voyage operations.
• Ensure Voyage Operations procedures remain effective, compliant and aligned with Group policies, legislative and business requirements.
• Lead Voyage Operations governance activities, including environmental regulatory reporting, audit and Group reporting requirements.
• Provide out-of-hours Voyage Operations support on a rotational basis.

Continuous Improvement and Projects

• Lead projects and improvement initiatives, or provide subject matter expertise to support wider business objectives.
• Identify opportunities to enhance operational efficiency, compliance and service delivery across the function.

• Knowledge of chemical and oil tanker operations is essential, with the ability to apply technical expertise to support safe and efficient voyage execution.
• Previous experience leading, mentoring or supervising a team, with a proven ability to motivate and develop others.
• Previous experience in Voyage Operations, Chartering, Ship Brokerage or Port Agency.
• Strong commercial awareness and the ability to make sound operational decisions that support business objectives.
• Excellent attention to detail, with a focus on accuracy, compliance and problem-solving.
• Self-motivated, proactive and able to work independently while managing competing priorities.
• Proven ability to build and maintain effective working relationships with a wide range of internal and external stakeholders.
• Strong written and verbal communication skills, with the confidence to engage professionally across all levels of the business.
• Ability to perform effectively in a fast-paced operational environment and respond positively to changing business needs.

James Fisher is a global engineering services company operating across Energy, Defence, and Maritime Transport. With a strong heritage in maritime operations, we now deliver innovative solutions in challenging environments. Our One James Fisher strategy is focused on building a unified, sustainable business within the Blue Economy, driving progress through technology, expertise, and collaboration. With two centuries of maritime shipping and innovation, James Fisher is a trusted partner in the safe and efficient movement of the world's critical resources. As a market leader in ship-to-ship transfer and coastal shipping, we help customers protect people, cargo and infrastructure while shaping the future of global maritime transport.

You can find out more about Maritime transport here

• Competitive benefits tailored to the division
• Opportunities for career growth and visibility across the organisation
• A supportive, inclusive culture that values your idaas and contributions
• Work that truly makes a difference in safety, innovation, and global capability

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