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- Tasks: Create and manage schedules for clients and Care Professionals, ensuring efficiency and responsiveness.
- Company: Join Home Instead, a passionate team dedicated to making a real difference in people's lives.
- Benefits: Enjoy competitive pay, pension schemes, health benefits, and discounts.
- Why this job: Make a positive impact while developing your skills in a supportive, collaborative environment.
- Qualifications: Experience in scheduling, strong IT skills, and excellent communication are essential.
- Other info: This role requires flexibility for evening and weekend on-call duties.
The predicted salary is between 24000 - 36000 £ per year.
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- Develop and maintain effective, efficient schedules for clients and Care Professionals.
- Ensure schedules optimise travel time and availability while meeting client needs.
- Be responsive to changes, making real-time adjustments when necessary.
- Match Care Professionals with clients, arranging introductions in collaboration with the care team.
- Maintain excellent relationships with both clients and Care Professionals to ensure a positive experience for all.
- Ensure compliance with franchise standards, including introducing Care Professionals to clients before their first visit.
- Work with the recruitment team to ensure staffing levels meet demand.
- Participate in the on-call rota as required.
What We Offer:
- A rewarding role within a passionate team making a real difference every day.
- Competitive salary and company pension scheme.
- Career development and training opportunities.
- Health scheme benefits and Home Instead discounts.
Why Home Instead?
At Home Instead, you’ll be part of a team that values your contributions and supports your growth. We offer a collaborative, caring work environment where your scheduling expertise will directly impact the well-being of our clients and the success of our CARE Professionals.
Qualifications
Ideal Candidate Will Have:
- Experience in a scheduling or coordinating role within home care.
- Strong IT skills, including Microsoft Office/Google Suite and CRM software.
- Excellent communication and interpersonal skills.
- Ability to plan, prioritise, and remain calm under pressure.
- A proactive and analytical mindset with great attention to detail.
- Flexibility to support the evening and weekend on-call rota.
Additional Information
Ready to Make a Difference?
All offers are subject to a satisfactory DBS check and references.
To apply, please submit your CV and a covering letter online or email them to
Click to apply or call our Recruiter Chelsea on 01952 581112 for an informal chat.
Please note that this role is UK based and a right to work in the UK will need to be established as part of the recruitment process.
We do not currently hold a Sponsorship licence.
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Scheduler employer: Home Instead
Contact Detail:
Home Instead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler
✨Tip Number 1
Familiarise yourself with the home care sector and its specific scheduling challenges. Understanding the nuances of client needs and Care Professionals' availability will help you demonstrate your expertise during interviews.
✨Tip Number 2
Showcase your IT skills by being prepared to discuss your experience with scheduling software and tools. If possible, practice using common CRM systems or Google Suite to ensure you're comfortable discussing them in detail.
✨Tip Number 3
Prepare examples of how you've successfully managed schedules under pressure. Highlight any instances where you made real-time adjustments to meet client needs, as this will resonate well with the role's requirements.
✨Tip Number 4
Network with professionals in the home care industry. Engaging with others in similar roles can provide insights into best practices and may even lead to referrals, increasing your chances of landing the job with us.
We think you need these skills to ace Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in scheduling or coordinating roles, particularly within home care. Use specific examples to demonstrate your strong IT skills and ability to manage multiple tasks effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for making a difference in clients' lives. Mention how your proactive mindset and attention to detail will contribute to optimising schedules and maintaining excellent relationships with Care Professionals.
Showcase Communication Skills: Emphasise your excellent communication and interpersonal skills in both your CV and cover letter. Provide examples of how you've successfully collaborated with teams or managed client relationships in previous roles.
Highlight Flexibility and Problem-Solving: Demonstrate your flexibility and ability to remain calm under pressure. Share instances where you had to make real-time adjustments to schedules or handle unexpected changes, showcasing your analytical mindset.
How to prepare for a job interview at Home Instead
✨Showcase Your Scheduling Experience
Be prepared to discuss your previous experience in scheduling or coordinating roles, especially within home care. Highlight specific examples where you successfully managed schedules and optimised travel time for Care Professionals.
✨Demonstrate IT Proficiency
Since strong IT skills are essential for this role, make sure to mention your familiarity with Microsoft Office, Google Suite, and any CRM software you've used. You might even want to bring up a situation where your tech skills helped streamline a process.
✨Exhibit Strong Communication Skills
Communication is key in this role, so be ready to provide examples of how you've maintained excellent relationships with clients and team members. Practice articulating your thoughts clearly and confidently during the interview.
✨Prepare for Real-Time Problem Solving
The ability to remain calm under pressure and make real-time adjustments is crucial. Think of scenarios where you had to adapt quickly to changes and be ready to discuss how you handled those situations effectively.
