Scheduler

Scheduler

Mansfield Part-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create and manage schedules for clients and Care Professionals, ensuring quality care.
  • Company: Join a vibrant company established in 2022, dedicated to enhancing the lives of ageing adults.
  • Benefits: Enjoy flexible working options and a supportive team environment.
  • Why this job: Make a real difference in people's lives while developing valuable skills in a caring culture.
  • Qualifications: Experience in scheduling or logistics, strong IT skills, and excellent communication abilities required.
  • Other info: Opportunity to grow within a mission-driven organisation focused on equality and diversity.

The predicted salary is between 36000 - 60000 £ per year.

Job Description

  • Understand and build effective and efficient schedules around our clients and Care Professionals.
  • Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations.
  • Be responsive to changes in the schedule and liaise with relevant team members.
  • Match Care Professionals to new clients in conjunction with client services team and arrange introductions.
  • Ensure client schedules are matched to their needs, with the same Care Professional and the same times each week, where possible.
  • Develop excellent relationships with both clients and Care Professionals so both can enjoy positive experiences.
  • Support with recruitment to ensure sufficient current and future staffing levels are met.
  • Work with the Care Team to ensure new and existing care packages can be resourced and scheduled on a timely basis.
  • Add and maintain all client and Care Professional information onto to the electronic scheduling system.
  • Carry out any other duties deemed necessary for the successful operation of the business, including attending care visits if required
  • On call responsibilities expected
  • Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
  • Qualifications

  • Experience or passion of working in a scheduling role within a home care or other relevant environment such as logistics.
  • Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and CRM software with the ability to learn and adopt new technologies where appropriate.
  • Highly resilient and positive with excellent communications skills.
  • Excellent organisation and prioritisation skills with the ability to work calmly and accurately under pressure.
  • Team player with strong interpersonal skills with the ability to build rapport quickly.
  • Excellent attention to detail with the ability to multi-task.
  • Logical and analytical with the ability to work on own initiative and meet deadlines.
  • Additional Information

    If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

    We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.This role is subject to DBS enhanced disclosure.

    Scheduler employer: Home Instead

    At our company, we are dedicated to enhancing the lives of ageing adults, and as a Scheduler, you will play a crucial role in ensuring that our clients receive exceptional care tailored to their needs. We foster a supportive work culture that values teamwork, resilience, and personal growth, offering opportunities for professional development within a rapidly growing organisation. Located in a vibrant community, we provide a fulfilling work environment where your contributions directly impact the wellbeing of our clients and the success of our mission.
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    Contact Detail:

    Home Instead Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Scheduler

    ✨Tip Number 1

    Familiarise yourself with scheduling software and tools commonly used in the home care industry. Being able to demonstrate your proficiency in these systems during an interview can set you apart from other candidates.

    ✨Tip Number 2

    Showcase your ability to handle unexpected changes by preparing examples of how you've successfully managed last-minute schedule adjustments in previous roles. This will highlight your resilience and adaptability.

    ✨Tip Number 3

    Build a strong understanding of the needs of both clients and Care Professionals. Research common challenges they face and think about how you can address these in your role as a Scheduler.

    ✨Tip Number 4

    Network with professionals in the home care sector, either through social media or local events. Making connections can provide valuable insights and potentially lead to referrals for the Scheduler position.

    We think you need these skills to ace Scheduler

    Scheduling Skills
    Time Management
    Attention to Detail
    Communication Skills
    Interpersonal Skills
    Organisational Skills
    Problem-Solving Skills
    Adaptability
    IT Proficiency
    Experience with CRM Software
    Team Collaboration
    Resilience
    Ability to Work Under Pressure
    Logical Thinking
    Multi-tasking

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in scheduling, particularly in home care or logistics. Emphasise your organisational skills and any experience with IT systems, including Microsoft Office or Google Suite.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting ageing adults and how you can contribute to the mission of the company. Mention specific examples of how you've successfully managed schedules or built relationships in previous roles.

    Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of how you've successfully liaised with team members or clients in the past.

    Highlight Your Resilience and Problem-Solving Skills: Given the dynamic nature of scheduling, it's important to demonstrate your resilience and ability to adapt to changes. Include examples in your application where you've successfully handled last-minute changes or challenges in a previous role.

    How to prepare for a job interview at Home Instead

    ✨Know the Mission

    Familiarise yourself with the company's mission to brighten the lives of ageing adults. Be prepared to discuss how your skills and experiences align with this goal, showing your passion for making a difference in their lives.

    ✨Demonstrate Scheduling Skills

    Be ready to provide examples of your previous scheduling experience, especially in home care or logistics. Highlight your ability to manage time effectively, handle last-minute changes, and ensure that schedules meet both client and Care Professional needs.

    ✨Showcase Communication Abilities

    Excellent communication is key in this role. Prepare to discuss how you build relationships with clients and team members. Share specific instances where your communication skills helped resolve issues or improve scheduling efficiency.

    ✨Emphasise Organisation and Attention to Detail

    This role requires strong organisational skills and attention to detail. Be ready to explain your methods for staying organised, managing multiple tasks, and ensuring accuracy in scheduling. Consider sharing tools or techniques you use to maintain high standards.

    Scheduler
    Home Instead
    Location: Mansfield
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