Job Description
As the first point of contact for clients, families, Care Professionals, and members of the public, you will play a key role in creating a welcoming and professional experience for everyone who contacts our office.
Key Tasks
- Answering telephone and email enquiries professionally and efficiently
- Welcoming visitors and ensuring a positive first impression of Home Instead
- Providing administrative support to the office team
- Maintaining accurate records and documentation
- Supporting recruitment, training, and care operations with general administration tasks
- Assisting with office coordination and scheduling activities where required
- Providing additional cover during annual leave and planned staff absences
Ideal Candidate
- Friendly, approachable, and confident communicating with people from all backgrounds
- Highly organised with excellent attention to detail
- Proficient in Microsoft Office and general IT systems
- Able to work independently and manage your workload effectively
- Reliable, flexible, and willing to provide additional holiday cover when needed
- Passionate about delivering excellent customer service
- Willing to complete an Enhanced DBS
- Previous reception, administration, or customer service experience would be beneficial.
If you are looking for a rewarding role where your organisational skills, professionalism, and friendly personality can make a real difference, we would love to hear from you.
Additional Information
What happens next?
- As soon as you apply, one of our friendly recruitment team will be in touch with you within 24-48 hours
- We will arrange an interview with you
- If you’re successful, you can be working with us ASAP
Congratulations! You’ll then be part of our fantastic care team here at Home Instead
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Saturday Receptionist employer: Home Instead
Home Instead East Nottingham is an exceptional employer that prioritises the well-being of both its clients and employees. With a strong focus on community impact, our supportive work culture fosters personal growth and development, offering comprehensive training and career advancement opportunities. Join us in making a meaningful difference while enjoying the unique advantage of working in a compassionate environment dedicated to enhancing the lives of those we serve.
