At a Glance
- Tasks: Drive client growth and deliver high-quality care in a supportive environment.
- Company: Local homecare service in Norwich with a focus on client experience.
- Benefits: Competitive salary, 25 days leave, and a company bonus scheme.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Passion for helping others, proven sales success, and strong communication skills.
- Other info: Join a team dedicated to providing exceptional care and support.
The predicted salary is between 30000 - 42000 £ per year.
A local homecare service in Norwich seeks a Client Experience Lead to drive client growth and deliver high-quality care. This full-time role involves responding to client inquiries, conducting consultations, and maintaining care plans while building strong relationships with clients and families.
The ideal candidate will have:
- A passion for helping others
- Proven sales success
- Strong communication skills
Competitive salary and benefits, including 25 days leave and a company bonus scheme, are offered.
Homecare Client Growth Specialist in Norwich employer: Home Instead
Contact Detail:
Home Instead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homecare Client Growth Specialist in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the homecare industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for client experience roles and practice your answers. We want you to showcase your passion for helping others and your sales success, so be ready to share specific examples.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. Remind them of your enthusiasm for the role and how you can contribute to their client growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Homecare Client Growth Specialist in Norwich
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how much you care about client growth and delivering high-quality care.
Highlight Your Sales Success: Make sure to mention any proven sales success you've had in the past. We’re looking for someone who can drive client growth, so share those achievements with us!
Communicate Clearly: Strong communication skills are key for this role. Use clear and concise language in your application to demonstrate your ability to connect with clients and families.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Home Instead
✨Know Your Stuff
Before the interview, make sure you understand the homecare industry and the specific services offered by the company. Familiarise yourself with common client needs and how to address them, as this will show your passion for helping others.
✨Showcase Your Sales Skills
Prepare examples of your previous sales successes, especially in a service-oriented environment. Be ready to discuss how you’ve built relationships with clients and families in the past, as this role heavily relies on strong interpersonal skills.
✨Practice Active Listening
During the interview, demonstrate your communication skills by actively listening to the interviewer. Respond thoughtfully to their questions and ask clarifying questions when needed. This shows that you value their input and are genuinely interested in the role.
✨Highlight Your Care Philosophy
Be prepared to discuss your approach to client care and how you would maintain care plans. Share your thoughts on building trust with clients and families, as this is crucial for delivering high-quality care and driving client growth.