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- Tasks: Be the friendly face of our business, helping clients and Care Professionals with their needs.
- Company: Join a caring company dedicated to making a difference in the community.
- Benefits: Flexible working hours, supportive team environment, and opportunities for personal growth.
- Why this job: Make a real impact by providing solutions and support to those who need it most.
- Qualifications: Excellent customer service skills and experience in office administration are essential.
- Other info: Passionate individuals from all backgrounds are encouraged to apply!
The predicted salary is between 28800 - 48000 £ per year.
The Business Administrator sits at the front of house and is the first point of contact for clients, Care Professionals, and other visitors to the office. The role is also the first point of contact via phone and email for new and existing clients and Care Professionals. More than an administrator, the best person for the job is a solution-provider and problem solver.
As well as having excellent customer service skills and demonstrated levels of productivity, our new Business Administrator will be happy to participate in aspects of recruitment, scheduling, new client onboarding, team meeting organisation, and other functions which keep our business running smoothly.
Qualifications
- A people person with warm and friendly customer service skills.
- Competent using office programs (e.g. MS Office, Google Docs etc.) with the aptitude to learn new software & systems.
- Proven experience in office administration within a busy office environment.
- Strong organisational skills with the ability to multitask.
- Self-motivated and able to work flexibly.
- Excellent written and verbal communication skills.
- Keen eye for detail and the ability to work accurately under pressure.
- Strong team player with the confidence to work alone.
Desirable skills and experience (any one of these is a benefit):
- Knowledge / experience of the care industry
- Experience of managing sales enquiries / CRM pipeline
- Recruitment / HR experience
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you. We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to Access NI check.
Business Administrator in Newtownards employer: Home Instead
Contact Detail:
Home Instead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administrator in Newtownards
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation. Check out their website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions for a Business Administrator role, like how you handle multitasking or solve problems. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 3
Show off your people skills! During the interview, be sure to highlight your customer service experience and how you've successfully interacted with clients or colleagues in the past. Remember, they want someone who can connect with others and keep things running smoothly.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Business Administrator in Newtownards
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your warmth and friendliness in your writing. Remember, we’re looking for a people person who can connect with clients and Care Professionals.
Tailor Your Application: Make sure to tailor your application to the Business Administrator role. Highlight your relevant experience in office administration and customer service. We love seeing how your skills match what we’re looking for, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that’s easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors. A keen eye for detail is something we value highly!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the information you need there. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Home Instead
✨Show Your People Skills
As a Business Administrator, you'll be the first point of contact for clients and Care Professionals. Make sure to highlight your warm and friendly customer service skills during the interview. Share specific examples of how you've successfully handled client interactions in the past.
✨Demonstrate Organisational Prowess
This role requires strong organisational skills and the ability to multitask. Prepare to discuss how you manage your time and prioritise tasks effectively. You could even bring a sample schedule or planner to showcase your organisational methods.
✨Familiarise Yourself with Relevant Software
Since the job involves using office programs like MS Office and Google Docs, brush up on these tools before the interview. If you have experience with any specific software related to the care industry or CRM systems, be sure to mention it!
✨Be Ready to Problem-Solve
The best candidates are solution-providers. Think of a challenging situation you've faced in an office environment and prepare to explain how you resolved it. This will demonstrate your problem-solving skills and show that you're proactive in finding solutions.
