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- Tasks: Supervise care services, conduct client introductions, and support Care Professionals on weekends.
- Company: Home Instead is a leading provider of relationship-led care, prioritising meaningful connections.
- Benefits: Enjoy flexible working hours, a supportive team environment, and opportunities for personal growth.
- Why this job: Make a real difference in clients' lives while building lasting relationships in a rewarding role.
- Qualifications: Level 3 NVQ in Health and Social Care preferred; experience in care and good communication skills required.
- Other info: Must have a full driving licence and be organised to meet client needs.
The predicted salary is between 30000 - 42000 £ per year.
Company Description
Time for a chat? Fresh orange or apple juice? At Home Instead, we prioritize meaningful connections between our caregivers and clients, ensuring that our staff have the time to foster these relationships. As the leading provider of relationship-led care, recognized with Outstanding ratings in all five categories by the CQC, we carefully match caregivers to clients based on their preferences, including their favourite foods and conversation topics. This approach not only enhances the quality of care but also supports our clients in living safely, healthily, and independently in their own homes, with plenty of time to build great relationships.
Job Description
To ensure that our clients receive the appropriate support and a high-quality service.
The Role
- Complete on-call duties on alternate weekends and provide holiday support as required.
- Conduct client and Care Professional introductions.
- Provide support to the Client Experience team.
- Build and maintain positive relationships with potential and existing clients, their families, and other professionals involved in their care.
- Conduct client QA\’s.
- Create, update, and audit client care plans and assist with digital care planning.
- Maintain accurate client and Care Professional records on Home Instead software and People Planner.
- Carry out client reviews and act on feedback accordingly.
- Support and mentor Care Professionals.
- Maintain regular contact with clients and Care Professionals.
- Be able to cover frontline care visits as part of the on-call role.
- Ensure compliance with Home Instead\’s Equality, Diversity, and Equal Opportunities Policy, in respect of employment and service delivery.
- Carry out any other duties necessary for the successful operation of the business.
Qualifications and Experience:
- Level 3 NVQ in Health and Social Care or equivalent preferred.
- Experience in the care sector delivering a wide range of personal care services.
- Experience working with MAR sheets (eMar) and medication in a supervisory role.
- Passion for delivering high-quality care and helping clients live independently and happily in their own homes.
- Knowledge of legislation and regulations specific to Health and Social Care.
- Good communication skills with the ability to build rapport quickly.
- Confidence in using care management technology and providing support to Care Professionals.
- Understanding of confidentiality and current legislation.
- Proficiency in IT systems, including Microsoft Office or Google Suite, and virtual communication platforms, with a willingness to learn new technologies.
- Full driving license and means of transport if required within the territory to visit clients.
- Organized and flexible to meet the needs of the business.
Core Competencies:
- Driving Results
- Adapting to Change
- Customer Focus
- Quality Focus
- Influencing
- Teamwork & Collaboration
- Communication & Relationship Management
- Living Home Instead
- Agile Learner
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Home Instead Weekend Supervisor - Alternate Weekends employer: Home Instead
Contact Detail:
Home Instead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Instead Weekend Supervisor - Alternate Weekends
✨Tip Number 1
Familiarise yourself with Home Instead's values and mission. Understanding their focus on meaningful connections will help you demonstrate your alignment with their approach during any conversations or interviews.
✨Tip Number 2
Network within the care sector, especially with professionals who have experience at Home Instead. They can provide insights into the company culture and expectations, which can be invaluable when preparing for discussions.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that showcase your ability to build relationships and deliver high-quality care. This will highlight your suitability for the role and resonate with the interviewers.
✨Tip Number 4
Stay updated on current legislation and best practices in health and social care. Being knowledgeable about these topics will not only boost your confidence but also show your commitment to providing excellent care.
We think you need these skills to ace Home Instead Weekend Supervisor - Alternate Weekends
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the care sector, particularly any supervisory roles. Emphasise your Level 3 NVQ in Health and Social Care or equivalent qualifications, as well as your ability to build relationships with clients.
Craft a Compelling Cover Letter: In your cover letter, express your passion for delivering high-quality care and how you can contribute to Home Instead's mission. Mention specific experiences that demonstrate your skills in communication, teamwork, and client relationship management.
Showcase Relevant Skills: Highlight your proficiency in care management technology and IT systems, such as Microsoft Office or Google Suite. Discuss your experience with MAR sheets and medication management, as these are crucial for the role.
Demonstrate Understanding of Policies: Mention your knowledge of legislation and regulations specific to Health and Social Care, as well as your commitment to equality, diversity, and equal opportunities. This shows that you align with Home Instead's values and policies.
How to prepare for a job interview at Home Instead
✨Show Your Passion for Care
Make sure to express your genuine passion for delivering high-quality care during the interview. Share personal anecdotes or experiences that highlight your commitment to helping clients live independently and happily in their own homes.
✨Demonstrate Your Communication Skills
Since building rapport is crucial in this role, be prepared to showcase your communication skills. Practice active listening and respond thoughtfully to questions, demonstrating your ability to connect with both clients and Care Professionals.
✨Familiarise Yourself with Care Management Technology
As the role involves using care management technology, ensure you are comfortable discussing your experience with IT systems. If you have used software like Home Instead's or similar platforms, mention it and be ready to explain how you can adapt to new technologies.
✨Understand the Importance of Compliance
Be knowledgeable about the legislation and regulations specific to Health and Social Care. During the interview, discuss how you ensure compliance in your previous roles and how you would uphold Home Instead's policies regarding equality and diversity.
