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- Tasks: Manage client care and support Care Professionals to ensure top-notch service delivery.
- Company: Join a growing team dedicated to person-centred support in the health and social care sector.
- Benefits: Full-time, permanent role with opportunities for professional growth and development.
- Why this job: Make a real difference in people's lives while building strong relationships in the community.
- Qualifications: NVQ Level 3 or 4 in Health & Social Care and experience in personal care services.
- Other info: Be part of a resilient team focused on delivering exceptional standards of care.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced and proactive Care Coordinator to join our growing team on a full-time, permanent basis. This is a key operational role responsible for managing client care, supporting Care Professionals, and ensuring the highest standards of person-centred support are delivered consistently across our service. You will work closely with the Registered Care Manager and Deputy Care Manager to maintain quality, compliance and continuity of care.
What You'll Be Responsible For:
- Managing a portfolio of clients and overseeing their ongoing care
- Conducting new client consultations and completing care assessments
- Creating, updating and auditing digital care plans
- Matching Care Professionals to clients and arranging introductions
- Conducting client reviews and acting on feedback
- Supporting and mentoring Care Professionals, including observations and competencies
- Liaising with the scheduling team to ensure consistency and continuity of care
- Responding calmly and effectively to changes in care needs
- Building strong relationships with clients, families and healthcare professionals
- Participating in on-call duties as required
What We're Looking For:
- Essential:
- Level 3 or 4 NVQ in Health & Social Care (or willingness to work towards)
- Experience delivering personal care services
- Experience with medication management and MAR Charts
- Strong organisational and prioritisation skills
- Ability to remain calm under pressure
- Excellent communication and relationship-building skills
- Full driving licence and access to a vehicle
- IT confidence (Microsoft Office / CRM systems)
- Highly Desirable:
- Experience in care coordination or scheduling within domiciliary care
- Experience mentoring or supervising Care Professionals
- Understanding of CQC compliance requirements
The Right Person Will Be:
- Person-centred and quality-focused
- Resilient and solutions-driven
- Organised and detail-oriented
- A strong communicator
- Committed to delivering exceptional standards of care
Date Advert Closes: 01 March 2026
Care Coordinator in Folkestone employer: Home Instead
Contact Detail:
Home Instead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Folkestone
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Care Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination. Think about your experiences with client management and how you've handled challenging situations. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows you're genuinely interested in the role and appreciate the opportunity to chat.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows your enthusiasm for joining our team and makes it easier for us to connect with you.
We think you need these skills to ace Care Coordinator in Folkestone
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your relevant experience in managing client care and supporting Care Professionals, as this will show us you understand what we're looking for.
Showcase Your Skills: Don’t forget to emphasise your organisational and communication skills. We want to see how you can remain calm under pressure and build strong relationships with clients and healthcare professionals.
Be Person-Centred: Since we’re all about person-centred support, share examples of how you've put clients at the heart of your work. This could be through conducting client reviews or responding to feedback effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Home Instead
✨Know Your Care Standards
Familiarise yourself with the latest CQC compliance requirements and person-centred care principles. This will show that you’re not just knowledgeable but also genuinely committed to delivering high-quality care.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed client portfolios or coordinated care in the past. Highlight your ability to prioritise tasks and maintain continuity of care, as this is crucial for the role.
✨Demonstrate Strong Communication
Practice articulating your thoughts clearly and confidently. Be ready to discuss how you build relationships with clients, families, and healthcare professionals, as effective communication is key in this position.
✨Be Ready for Scenario Questions
Expect questions about handling changes in care needs or mentoring Care Professionals. Think through potential scenarios and how you would respond, showcasing your calmness under pressure and problem-solving skills.
