Field Supervisor

Field Supervisor

Banbury Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support care consultations, conduct staff supervisions, and maintain client care plans.
  • Company: Join Home Instead, a leader in providing quality care for clients in their homes.
  • Benefits: Enjoy flexible working hours, training opportunities, and a supportive team environment.
  • Why this job: Make a real difference in people's lives while building meaningful relationships.
  • Qualifications: Experience in care services and strong communication skills are essential.
  • Other info: We welcome applications from all backgrounds to reflect our diverse community.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

The Role

  • Support care consultations, service reviews and completing client support plans.
  • Conduct staff supervisions and client QA’s.
  • Create, update and audit client care plans and assist with digital care planning.
  • Maintain accurate client and Care Professional records on Home Instead software and People Planner.
  • Conduct client and Care Professional introductions.
  • Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
  • Carry out client reviews and action these accordingly.
  • Support and mentor Care Professionals.
  • Provide support to the Client Experience team.
  • Maintain regular contact with clients and Care Professionals.
  • Any other duties as directed by your line manager.
  • Participate in on-call duties as required.
  • Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
  • Carry out any other duties deemed necessary for the successful operation of the business.
  • Qualifications

    Essential Criteria

  • Experience in the care sector delivering a wide range of personal care services.
  • Experience in managing care services within an office role, including care planning and risks assessments.
  • Experience of working with MAR sheets and medication in a supervisory role.
  • Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
  • Knowledge and understanding of legislation and regulations specific to Health and Social Care.
  • Good communication skills with the ability to build rapport quickly.
  • Must be confident to use care management technology including providing support and training to Care Professionals.
  • Must understand the importance of confidentiality working within current legislation.
  • Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
  • Must have full driving license and means of transport if required within the territory to visit clients.
  • Be organised and flexible to meet the needs of the business.
  • Additional Information

    If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

    We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.This role is subject to DBS enhanced disclosure.

    Field Supervisor employer: Home Instead

    Home Instead is an exceptional employer that prioritises the well-being of both clients and Care Professionals, fostering a supportive and inclusive work culture. With a strong commitment to employee growth, we offer comprehensive training and mentoring opportunities, ensuring that our team members are equipped to deliver the highest quality care. Located in a vibrant community, we encourage diversity and actively seek to reflect the neighbourhoods we serve, making it a rewarding place to work for those passionate about making a difference in people's lives.
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    Contact Detail:

    Home Instead Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Field Supervisor

    ✨Tip Number 1

    Familiarise yourself with Home Instead's values and mission. Understanding their commitment to quality care will help you align your responses during interviews and demonstrate your passion for the role.

    ✨Tip Number 2

    Network with current or former employees of Home Instead. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience.

    ✨Tip Number 3

    Prepare specific examples from your past experience that showcase your ability to manage care services and build relationships. Highlighting these skills will make you stand out as a candidate who can excel in the Field Supervisor role.

    ✨Tip Number 4

    Stay updated on the latest legislation and regulations in Health and Social Care. Being knowledgeable about these topics will not only boost your confidence but also show your commitment to compliance and quality care.

    We think you need these skills to ace Field Supervisor

    Experience in the care sector
    Care planning and risk assessments
    Supervisory experience with MAR sheets and medication
    Strong communication skills
    Ability to build rapport quickly
    Knowledge of Health and Social Care legislation
    Proficiency in care management technology
    Training and support for Care Professionals
    Understanding of confidentiality and data protection
    Good working knowledge of IT systems
    Experience with Microsoft Office or Google Suite
    Flexibility and organisational skills
    Full driving licence and means of transport

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in the care sector, particularly in managing care services and conducting client reviews. Use specific examples that demonstrate your ability to deliver high-quality care.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for caring and your understanding of the responsibilities outlined in the job description. Mention your experience with care planning and your ability to build positive relationships with clients and Care Professionals.

    Highlight Relevant Skills: In your application, emphasise your communication skills, IT proficiency, and experience with care management technology. Make sure to mention your knowledge of health and social care legislation, as this is crucial for the role.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in the care sector.

    How to prepare for a job interview at Home Instead

    ✨Show Your Passion for Care

    Make sure to express your genuine passion for delivering high-quality care. Share specific examples from your past experiences that highlight your commitment to helping clients live independently and happily.

    ✨Demonstrate Your Knowledge of Regulations

    Familiarise yourself with the relevant legislation and regulations in Health and Social Care. Be prepared to discuss how you have applied this knowledge in previous roles, especially in relation to care planning and risk assessments.

    ✨Highlight Your Communication Skills

    Since building rapport is crucial in this role, be ready to showcase your communication skills. You might want to share instances where you successfully built relationships with clients, their families, or other professionals.

    ✨Be Tech-Savvy

    As the role involves using care management technology, demonstrate your comfort with IT systems. Mention any experience you have with software like Home Instead or People Planner, and be open about your willingness to learn new technologies.

    Field Supervisor
    Home Instead
    Location: Banbury
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