Job Description
On-boarding Care Coordinator (Care Pro Lead)
Brand-New Role | Mileage paid at up to 45p per mile | Guaranteed 37.5 hours per week
Are you an experienced Care Professional ready for a fresh challenge where you can make a real impact from day one?
Home Instead is launching an exciting new role and we're looking for a passionate, people-focused Onboarding Care Coordinator (Care Pro Lead) to support new clients through the first 30 days of their care journey.
This is a unique opportunity to combine hands-on care, client onboarding, mentoring, and relationship-building, helping clients and their families feel reassured, supported, and confident from the very start.
Why This Opportunity Stands Out
This position has the benefit of a contract with 37.5 guaranteed hours per week as part of an innovative pilot programme across the Home Instead network.
This means you can enjoy the excitement of helping shape a brand-new role while benefiting from long-term career opportunities within Home Instead.
The Role
As the trusted face of Home Instead for new clients, you will:
- Support clients and their families throughout the first 30 days of care.
- Build strong relationships and confidence from the outset.
- Help establish routines and successfully implement personalised care plans.
- Ensure a smooth transition to their longer-term Care Professional team.
- Provide guidance, coaching, and mentoring to colleagues.
- Champion Home Instead's person-centred approach and high standards of care.
- Help reduce waiting times for new clients and ensure an exceptional onboarding experience.
About You
We're looking for someone who is:
- An experienced Care Professional with a proven track record of delivering outstanding person-centred care.
- Qualified in Health & Social Care (NVQ/QCF or equivalent).
- A confident communicator with excellent relationship-building skills.
- Passionate about supporting, coaching, and developing others.
- In possession of an Enhanced DBS check and the Right to Work in the UK.
- A driver with a full UK driving licence and access to a vehicle (where required).
Why Join Home Instead?
This is the first Onboarding Care Coordinator role to be introduced within the Home Instead network, giving you the chance to help shape an exciting new position while working for an award-winning care provider.
If you're passionate about delivering exceptional care, supporting people through important life transitions, and want to play a key role in an innovative new approach, we'd love to hear from you.
Locations
Onboarding Care Coordinator in Cheshire, Northwich employer: Home Instead
Home Instead East Nottingham is an exceptional employer that prioritises the well-being of both its clients and employees. With a strong focus on community impact, our supportive work culture fosters personal growth and development, offering comprehensive training and career advancement opportunities. Join us in making a meaningful difference while enjoying the unique advantage of working in a compassionate environment dedicated to enhancing the lives of those we serve.
