Care Co-ordinator/Scheduler

Are you an experienced Care Coordinator or Scheduler looking to take the next step in your career? Do you have a passion for ensuring high-quality care and support for individuals in need? Do you want to be part of a team rated outstanding by the CQC? If so, we want to hear from you!, As a Care Coordinator / Scheduler, you will play a crucial role in managing and coordinating the delivery of high-quality care services to our clients. You will work closely with care staff, clients, and their families to ensure that services are delivered efficiently and effectively., * Scheduling and coordinating care visits for clients, ensuring staff are allocated effectively and efficiently.

• Liaising with clients, families, and care staff to confirm appointment details and resolve any issues or changes.

• Monitoring and maintaining accurate records of care visits, client preferences, and staffing schedules.

• Managing the availability of staff and resolving any staffing conflicts or gaps.

• Ensuring that all services are delivered in accordance with care plans and relevant guidelines.

• Providing support and guidance to care staff, offering assistance as needed.

• Adhering to all policies and procedures to ensure compliance with health and safety and safeguarding standards., A friendly and relaxed company with an incredibly supportive office and monthly team activities, including ‘Lunch on us’ Fridays.

• Previous experience in a Care Coordinator or Scheduling role within the health and social care sector.

• NVQ Level 3 in Health and Social Care (or equivalent qualification).

• Strong organizational and time-management skills.

• Excellent communication skills, with the ability to liaise effectively with clients, families, and colleagues.

• Ability to manage a busy workload and adapt to changing priorities.

• A passion for delivering high-quality care and support to those in need.

Desirable Criteria:

• Experience using scheduling and care management software.

• Knowledge of local community services and support systems., * NVQ Level 3 Health and social care (Or NVQ level 2 Health and Social care and willing to work towards NVQ level 3)

• Experience in co-ordinating and scheduling within care environment

• Being a driver and access to a reliable vehicle is essential for this role

• Employee discount

• Health & wellbeing programme, Competative salary of £27,000 with additional pay when ‘On call’

Wellness program with access to healthcare and counselling, plus blue light card discount.

Exclusive discounts at high street stores, supermarkets, utility providers and much more.

https://www.homeinstead.co.uk/recruitment/isle-of-wight/

The Home Instead family:

Interested in learning more about what Home Instead has to offer? Search for Home Instead iow on Facebook to see the latest news and reviews at our office!

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you. Please click on ‘I’m Interested’ or alternatively, contact us on 01983 240015 or email bobby.walkden@homeinsteadiow.co.uk