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- Tasks: Lead a team of care professionals and ensure outstanding, person-centred support.
- Company: Join Home Instead SUR Group, a community-focused care provider.
- Benefits: Competitive salary, performance bonuses, health programmes, and employee discounts.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care and team supervision; passion for high-quality service.
- Other info: Full training provided; excellent career growth opportunities in a supportive environment.
The predicted salary is between 26000 - 28000 £ per year.
At Home Instead SUR Group, we’re more than just a care provider—we’re a community built on trust, compassion, and excellence. We deliver person-centred care that empowers clients to live independently and with dignity in their own homes. We value every team member with continuous training, career development, and a chance to make a real difference every day. We’re committed to being the employer of choice in home care.
What We’re Looking For:
We’re seeking a confident and compassionate leader with experience in care and team supervision. You should be highly organised, a great communicator, and passionate about delivering outstanding, person-centred care. A strong understanding of care regulations, digital care systems, and a proactive approach to problem-solving are essential. You’ll lead by example and inspire others to provide the best possible support to our clients.
Responsibilities:
- Oversee a team of care professionals with a focus on person-centred support.
- Lead, mentor, and supervise Care Professionals, including appraisals and training support.
- Conduct client introductions with care professionals.
- Ensure compliance with legal, regulatory, and company standards.
- Support recruitment, succession planning, and team development.
- Handle incidents, complaints, and contribute to service improvements.
- Participate in on-call duties and disciplinary processes as needed.
- Promote a positive team culture aligned with Home Instead values.
- Collaborate with the Service Manager to ensure high-quality care delivery.
What You’ll Need:
You’re a natural leader with a genuine passion for care. You thrive in a fast-paced environment, are confident in making decisions, and have a strong eye for detail. You’re approachable, supportive, and able to build strong relationships with both clients and colleagues. A proactive mindset and commitment to high standards will help you make a real difference daily. Full training will be provided, but the following skills are desirable:
- Extensive care experience with a focus on high-quality, person-centred service.
- Proven ability to lead, train, and support care teams effectively.
- Holds or is working towards SVQ Level 3 in Health and Social Care (or equivalent).
- Excellent communication, interpersonal, and relationship-building skills.
- Organised, flexible, and able to manage multiple priorities under pressure.
- Tech-savvy with experience using Microsoft Office, Google Suite, and care systems.
- Commercially aware with strong problem-solving and decision-making abilities.
- Passionate about developing others and achieving high standards of care.
- Willing to support on-call duties and respond to field-based needs.
- Full driving licence and access to a vehicle required for community visits.
Salary & Benefits:
Salary: £26,000–£28,000
- Performance bonus
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
Additional Information:
Work Location: In person
Job Type: Full-time
If you’re ready to start a career where you can go home knowing you’ve made a difference, we’d love to hear from you. Apply today and help us support your community, one person at a time.
Care Pro Team Lead - Glasgow North in Milngavie employer: Home Instead SUR Group
Contact Detail:
Home Instead SUR Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Pro Team Lead - Glasgow North in Milngavie
✨Tip Number 1
Get to know the company culture! Before your interview, check out Home Instead's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Prepare some real-life examples! Think about times when you've led a team or handled a tricky situation in care. Sharing these stories will demonstrate your experience and how you embody the qualities they're looking for.
✨Tip Number 3
Ask insightful questions during your interview! Show your enthusiasm by asking about team dynamics, training opportunities, or how they ensure high-quality care. This not only shows your interest but also helps you gauge if it's the right fit for you.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and reinforces your interest in the role.
We think you need these skills to ace Care Pro Team Lead - Glasgow North in Milngavie
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for care shine through! Share personal experiences that highlight your commitment to person-centred support and how you’ve made a difference in others' lives.
Be Organised and Clear: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary to showcase your skills and experience, especially those related to team leadership and care regulations.
Tailor Your Application: Don’t just send a generic application! Tailor it to reflect the specific requirements of the Care Pro Team Lead role. Mention your experience with digital care systems and how you can lead and inspire a team effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our caring community!
How to prepare for a job interview at Home Instead SUR Group
✨Know Your Care Values
Before the interview, take some time to reflect on the core values of Home Instead. Be ready to discuss how your personal values align with their commitment to trust, compassion, and excellence in care. This will show that you’re not just a fit for the role, but also for the company culture.
✨Showcase Your Leadership Skills
As a Care Pro Team Lead, demonstrating your leadership experience is crucial. Prepare specific examples of how you've successfully led teams in the past, mentored colleagues, or handled challenging situations. This will help illustrate your capability to inspire and support others.
✨Familiarise Yourself with Care Regulations
Brush up on relevant care regulations and standards before your interview. Being able to discuss these confidently will show that you understand the importance of compliance and quality in care delivery, which is essential for this role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they measure success in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.