Office Manager – Home Instead Norwich
Office Manager – Home Instead Norwich

Office Manager – Home Instead Norwich

Norwich Full-Time 30000 - 32500 £ / year (est.) No home office possible
Home Instead Senior Care

At a Glance

  • Tasks: Manage office operations and support a dedicated team in delivering high-quality care.
  • Company: Join a caring and supportive home care business with a strong team culture.
  • Benefits: Competitive salary, attractive benefits package, and a trusted role with autonomy.
  • Why this job: Make a real difference in a supportive environment while developing your organisational skills.
  • Qualifications: Experience in office management and financial administration is essential.
  • Other info: Opportunity for growth in a values-led team focused on quality care.

The predicted salary is between 30000 - 32500 £ per year.

We’re looking for an Office Manager to play a central role in keeping our home care business running smoothly, accurately, and compliantly. This role reports to the General Manager and supports 12 office-based colleagues and over 100 field-based care professionals. You’ll be trusted with responsibility and encouraged to use initiative to get things done.

This role is ideal if you:

  • Enjoy ownership and responsibility
  • Are proactive, organised, and highly detail-focused
  • Take pride in accuracy, especially with financial administration
  • Are comfortable working in a highly regulated environment
  • Care about working in a genuinely supportive, values-led team

What you’ll be responsible for:

  • Office management: Creating and maintaining efficient office systems and processes, managing suppliers, IT, telecoms, health & safety and office facilities, supporting recruitment and HR administration, managing GDPR compliance and business continuity planning, preparing the office for regulatory inspections, supporting senior managers with administration and planning.
  • Financial administration: Direct debit management and client invoicing, preparing payroll data and financial reports, submitting sales and purchase invoices to the bookkeeper, credit control and KPI reporting.

What success looks like:

  • Financial and office administration is accurate, timely, and professionally managed.
  • The office runs calmly and efficiently.
  • Managers have clear, reliable information to support decisions.
  • Regulatory inspection preparation is organised and confident.

Qualifications:

Essential:

  • Experience in office management and financial administration (SME environment).
  • Excellent organisational and communication skills.
  • High attention to detail and strong numeracy.
  • High levels of discretion, professionalism, and reliability.

Desirable:

  • Experience using Xero.
  • Experience in healthcare or social care.

What we offer:

  • £30,000 – £32,500 per annum.
  • Attractive benefits package including a company bonus.
  • A genuinely caring and supportive working environment.
  • A trusted role with autonomy and responsibility.

Home Instead Norwich provides award winning, high-quality home-care for older people. We are proud to be a caring, supportive team and value people who show initiative, accountability, and pride in doing things right. This role is subject to an enhanced DBS check. If this sounds like you, we’d love to hear from you — even if you don’t meet every requirement.

Office Manager – Home Instead Norwich employer: Home Instead Senior Care

Home Instead Norwich is an exceptional employer, offering a supportive and values-led work culture where employees are encouraged to take ownership and initiative. With a focus on accuracy and compliance in a highly regulated environment, the company provides attractive benefits, including a competitive salary and a bonus scheme, alongside opportunities for personal and professional growth within a dedicated team committed to delivering high-quality home care.
Home Instead Senior Care

Contact Detail:

Home Instead Senior Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Office Manager – Home Instead Norwich

Tip Number 1

Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and show that you're genuinely interested in being part of their supportive team.

Tip Number 2

Prepare for common interview questions related to office management and financial administration. Think about examples from your past experiences that highlight your organisational skills and attention to detail. We want to see how you can bring that ownership and responsibility to the role!

Tip Number 3

Don’t forget to ask questions during your interview! This shows your enthusiasm and helps you gauge if the role is right for you. Ask about their office systems, team dynamics, or how they handle regulatory inspections.

Tip Number 4

Follow up after your interview with a thank-you email. It’s a great way to reiterate your interest in the position and remind them why you’d be a fantastic fit for their caring and values-led team. Plus, it keeps you on their radar!

We think you need these skills to ace Office Manager – Home Instead Norwich

Office Management
Financial Administration
Organisational Skills
Communication Skills
Attention to Detail
Numeracy
Discretion
Professionalism
Reliability
GDPR Compliance
Regulatory Inspection Preparation
Supplier Management
IT Management
Health & Safety Management
Experience with Xero

Some tips for your application 🫡

Show Your Organisational Skills: In your application, highlight your experience in office management and how you've created efficient systems. We want to see that you can keep things running smoothly, just like we do at StudySmarter!

Be Detail-Oriented: Since accuracy is key in this role, make sure to mention specific examples where your attention to detail made a difference. We love candidates who take pride in their work and ensure everything is spot on!

Communicate Clearly: Your communication skills are crucial, so use clear and concise language in your application. Show us that you can convey information effectively, just as you would support our team at StudySmarter.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Don’t miss out on the chance to join our supportive team!

How to prepare for a job interview at Home Instead Senior Care

Know Your Stuff

Before the interview, make sure you understand the ins and outs of office management and financial administration. Brush up on your knowledge of GDPR compliance and how it applies to the role. This will show that you're proactive and detail-focused, which is exactly what they’re looking for.

Showcase Your Organisational Skills

Prepare examples of how you've created efficient office systems in the past. Think about specific situations where your organisational skills made a difference. This will help demonstrate your ability to keep things running smoothly, just like they need in their home care business.

Be Ready for Scenario Questions

Expect questions that assess how you would handle various situations, especially in a regulated environment. Practice responses to scenarios related to managing suppliers or preparing for regulatory inspections. This will help you feel confident and prepared during the interview.

Emphasise Teamwork and Support

Since this role involves supporting a team of colleagues and care professionals, be ready to discuss how you’ve contributed to a supportive work environment in the past. Highlight your communication skills and how you value working in a caring, values-led team.

Office Manager – Home Instead Norwich
Home Instead Senior Care
Location: Norwich

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