At a Glance
- Tasks: Coordinate schedules for clients and Care Professionals, ensuring smooth operations.
- Company: Home Instead, an award-winning home care provider with a caring culture.
- Benefits: Full-time role with core hours, supportive team, and opportunities for growth.
- Other info: Join a friendly team focused on personalised care and client relationships.
- Why this job: Make a meaningful difference in your community while developing valuable skills.
- Qualifications: Experience in scheduling, strong communication, and excellent organisational skills.
The predicted salary is between 25000 - 30000 £ per year.
Company Description
Home Instead – Market Harborough, Oadby, Corby & Rutland provides award‑winning home care and is rated Outstanding by the CQC, offering both hourly and live‑in support.
The service focuses on helping adults remain safely and comfortably in their own homes while giving families confidence that their loved ones are well looked after.
As a family‑owned and innovative business, Home Instead carefully matches CAREGivers with clients based on hobbies and interests to build strong, trusting relationships.
The team is known for reliability, friendliness, and a genuinely caring approach, making it a respected local employer for people who want to make a meaningful difference in their community.
With a strong focus on companionship and person‑centred support, we offer minimum one‑hour visits, allowing time to truly get to know our clients and provide unhurried, meaningful care.
Our award‑winning training ensures our Care Professionals are equipped with the skills and confidence to deliver exceptional support.
We are proud of our outstanding reputation and take great care in matching our Care Professionals with clients based on shared interests and personalities, helping to build genuine relationships and trust.
This approach enables us to deliver truly personalised care that enhances the quality of life for those we support.
Job Description
The Role
- Understand and build effective and efficient schedules around our clients and Care Professionals.
- Ensure schedules are prepared, considering travel time, holidays, training and last‑minute cancellations.
- Be responsive to changes in the schedule and liaise with relevant team members.
- Match Care Professionals to new clients in conjunction with client services team and arrange introductions.
- Ensure client schedules are matched to their needs, with the same Care Professional and the same times each week, where possible.
- Develop excellent relationships with both clients and Care Professionals so both can enjoy positive experiences.
- Work with the recruitment team to ensure sufficient current and future staffing levels are met.
- Work with the Care Team to ensure new and existing care packages can be resourced and scheduled on a timely basis.
- Add and maintain all client and Care Professional information onto the electronic scheduling system.
- Confirm visits, checking rate card, travel and expenses ready for invoicing and payroll.
- Carry out any other duties deemed necessary for the successful operation of the business.
- Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities policy, in respect of employment and service delivery.
Qualifications
About you
We are looking for a full‑time Scheduler to join our team based at our Oakham office.
This is an office-based role, working essentially Monday to Friday, with core hours of 9:00 am to 5:00 pm.
Flexibility for occasional weekend and evening on‑call work by prior arrangement will be necessary.
As a Scheduler, you will play a key role in coordinating and managing schedules to ensure the smooth running of our operations.
You will be part of our on‑call rota, which operates on a 1 week in 5 basis.
We are looking for someone who is
- Organised and able to prioritise tasks effectively
- Confident communicating with clients and colleagues
- Calm under pressure and able to solve problems quickly
- Confident with computer systems and able to learn new software.
- A reliable team player with excellent attention to detail
- Additional Information
Essential Criteria
- Experience of working in a scheduling role within a home care or other relevant environment.
- Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and CRM software with the ability to learn and adopt new technologies where appropriate.
- Highly resilient and positive with excellent communications skills.
- Excellent organisation and prioritisation skills with the ability to work calmly and accurately under pressure.
- Team player with strong interpersonal skills with the ability to build rapport quickly.
- Excellent attention to detail with the ability to multi‑task.
- Logical and analytical with the ability to work on own initiative and meet deadlines.
If you're looking for a varied role in a supportive team and enjoy working in a fast‑paced environment, we'd love to hear from you.
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Scheduler employer: Home Instead - Market Harborough, Oadby, Corby & Rutland
Home Instead is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive weekly pay, double pay on Bank Holidays, and comprehensive training, we empower our Live-In Care Professionals to build meaningful relationships while making a positive impact in the lives of our clients in the Market Harborough area.
Contact Details:
Home Instead - Market Harborough, Oadby, Corby & Rutland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Scheduler
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Home Instead - Market Harborough, Oadby, Corby & Rutland for the Scheduler role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Scheduler
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Home Instead - Market Harborough, Oadby, Corby & Rutland, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Home Instead - Market Harborough, Oadby, Corby & Rutland, and how you can make a difference!
How to prepare for a job interview at Home Instead - Market Harborough, Oadby, Corby & Rutland
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Home Instead - Market Harborough, Oadby, Corby & Rutland.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Home Instead - Market Harborough, Oadby, Corby & Rutland appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Home Instead - Market Harborough, Oadby, Corby & Rutland supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
