At a Glance
- Tasks: Lead recruitment and retention strategies for high-quality care professionals.
- Company: Home Instead, a leading provider of non-medical care and companionship services.
- Benefits: Competitive salary, bonus opportunities, and ongoing professional development.
- Other info: Join a supportive, values-led culture with an Outstanding rated team.
- Why this job: Make a genuine difference in the lives of clients and care professionals every day.
- Qualifications: Experience in HR, strong interpersonal skills, and a proactive approach.
The predicted salary is between 40000 - 50000 £ per year.
At Home Instead, we are passionate about helping older adults live independently, safely, and happily in the comfort of their own homes. As the world's leading provider of non-medical care and companionship services, we have built our reputation on delivering exceptional, relationship-led care.
What makes us different? We believe that care is personal. That's why we carefully match our Care Professionals with clients based on shared interests, personalities, and hobbies, creating meaningful connections built on trust and companionship. Combined with our award-winning training, minimum one-hour visits, and commitment to excellence, we provide care that truly changes lives. We are proud to be regulated by the Care Quality Commission with an ‘OUTSTANDING’ in all areas rating.
The Head of People Experience is a full-time position, leading and supporting a team to ensure timely recruitment of high-quality care professionals with focused and effective strategies for engagement and retention. Aspects of the job involve leading in all aspects of recruitment activity, training, and retention.
Essential Criteria - What We're Looking For- You will thrive in this role if you are highly organised with strong attention to detail.
- Enjoy working in a busy, fast-paced team environment.
- Have a degree or equivalent qualification or experience in Management.
- Proven experience within a generalist HR role including:
- Delivering training & development programmes; a qualification is beneficial.
- End to end recruitment.
- Retention and engagement methods.
- Good basic understanding of employment law and HR processes and procedures.
- Be confident, resilient and self-motivated with the ability to build and maintain strong positive external community relationships to promote the opportunities available at Home Instead.
- Flexibility to work outside 9-5 Monday to Friday if required to meet the demands of the business.
- Strong interpersonal skills, and excellent presentation skills with the ability to build rapport quickly.
- Excellent verbal and written communication skills.
- Good working knowledge of IT Systems with experience of Microsoft Office or Google Suite, working with HR systems and virtual communication platforms with the ability to learn and adopt new technologies where appropriate.
- Excellent organisation and prioritisation skills with the ability to work accurately under pressure.
- Line management experience. Ability to communicate and motivate others, helping them to achieve their potential.
- Commercial awareness and a proactive approach to problem-solving.
This role is based in Market Harborough, but we have two other offices in Oadby & Oakham so ability and willingness to travel across all offices is essential. Experience in healthcare is advantageous but not essential — your people skills and proactive approach matter most.
Why Join Home Instead?- Established local business serving the community for over 15 years
- An Outstanding rated home care team
- Competitive salary and bonus opportunities
- Ongoing professional development and training
- Supportive, values-led culture
- Opportunity to make a genuine difference every day to clients, their families and care professionals’ lives.
If you are an ambitious leader who is passionate about quality, compliance and encouraging exceptional service we'd love to hear from you.
Head of People Experience in Leicester employer: Home Instead - Market Harborough, Oadby, Corby & Rutland
Home Instead is an exceptional employer, dedicated to fostering a supportive and values-led culture that prioritises the well-being of both clients and Care Professionals. With over 15 years of service in the community, we offer competitive salaries, ongoing professional development, and the opportunity to make a meaningful impact in the lives of older adults. Our commitment to excellence is reflected in our Outstanding rating from the Care Quality Commission, making this a rewarding place to grow your career in people experience.
Contact Details:
Home Instead - Market Harborough, Oadby, Corby & Rutland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of People Experience in Leicester
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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We think you need these skills to ace Head of People Experience in Leicester
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Home Instead - Market Harborough, Oadby, Corby & Rutland. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
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How to prepare for a job interview at Home Instead - Market Harborough, Oadby, Corby & Rutland
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Home Instead - Market Harborough, Oadby, Corby & Rutland.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
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