At a Glance
- Tasks: Plan and coordinate care visits, ensuring clients receive timely and person-centred support.
- Company: Home Instead, a family-owned business providing award-winning home care.
- Benefits: Full-time role with training opportunities and a supportive team environment.
- Other info: Join a dynamic team and enjoy opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your organisational skills.
- Qualifications: Strong organisation, communication skills, and a compassionate approach are essential.
The predicted salary is between 36000 - 44000 £ per year.
Company Description
Home Instead - Market Harborough, Oadby, Corby & Rutland provides award-winning, 5-star CQC Outstanding rated home care for adults in their own homes.
A family-owned business offering both hourly visits and live-in care, with caregivers known for reliability, warmth, and friendly careful approach.
Care teams are carefully matched to clients based on hobbies and interests to build strong, meaningful relationships.
As experts in home care, Home Instead supports families by ensuring their loved ones are safely and compassionately looked after, allowing clients to maintain independence and quality of life.
Role Description
The Care Scheduler is responsible for planning and coordinating care visits to ensure clients receive timely, consistent, and person-centered support.
This full-time, on-site role, based in Oakham involves creating and updating care schedules, matching caregivers to clients, and adjusting rotas as client needs change.
The Care Scheduler communicates daily with caregivers and clients, confirms visit details, and resolves scheduling conflicts to maintain high standards of service.
The role includes maintaining accurate records, supporting compliance with internal policies and external regulations, and collaborating with the wider care team to provide a seamless care experience.
The Care Scheduler also helps with some general office administration and contributes to continuous improvement of scheduling processes.
This role includes being part of our out-of-hours on call rota usually 1 week in 5 by agreement.
Qualifications
- Excellent organisation and prioritisation skills with the ability to work calmly and accurately under pressure managing rotas and multiple schedules in a fast-paced environment.
- Excellent communication and interpersonal skills for liaising with clients, families, caregivers, and office colleagues.
- Proficiency with scheduling software and general IT skills, including working confidently with databases, email, and spreadsheets.
- Attention to detail and reliability in maintaining accurate records, handling confidential information, and supporting compliance.
- Customer service orientation and a compassionate approach
- Happy to work collaboratively in an fast paced office-based care team, using initiative to solve problems and respond to changing needs.
- Previous experience in care coordination, scheduling, or a similar administrative role is beneficial; experience in home care or health and social care is a great advantage.
- Basic understanding of UK care standards and safeguarding principles would be lovely however; training and development opportunities will be provided.
- Current DBS on the update service would be super however we would arrange this if you don't have this.
Care Scheduler - Corby in Leicester employer: Home Instead - Market Harborough, Oadby, Corby & Rutland
Home Instead is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive weekly pay, double pay on Bank Holidays, and comprehensive training, we empower our Live-In Care Professionals to build meaningful relationships while making a positive impact in the lives of our clients in the Market Harborough area.
Contact Details:
Home Instead - Market Harborough, Oadby, Corby & Rutland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Scheduler - Corby in Leicester
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Home Instead - Market Harborough, Oadby, Corby & Rutland.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Home Instead - Market Harborough, Oadby, Corby & Rutland.
✨Apply Through Our Website for Better Visibility
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We think you need these skills to ace Care Scheduler - Corby in Leicester
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Home Instead - Market Harborough, Oadby, Corby & Rutland.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Home Instead - Market Harborough, Oadby, Corby & Rutland.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Home Instead - Market Harborough, Oadby, Corby & Rutland. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Home Instead - Market Harborough, Oadby, Corby & Rutland. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Home Instead - Market Harborough, Oadby, Corby & Rutland
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Home Instead - Market Harborough, Oadby, Corby & Rutland’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
