At a Glance
- Tasks: Lead recruitment and retention strategies for high-quality care professionals.
- Company: Home Instead, a leader in non-medical care and companionship services.
- Benefits: Competitive salary, flexible hours, and a supportive team environment.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lives of older adults while building meaningful connections.
- Qualifications: Experience in HR, strong organisational skills, and a passion for people.
The predicted salary is between 40000 - 50000 £ per year.
At Home Instead, we are passionate about helping older adults live independently, safely, and happily in the comfort of their own homes. As the world's leading provider of non-medical care and companionship services, we have built our reputation on delivering exceptional, relationship-led care. What makes us different? We believe that care is personal. That's why we carefully match our Care Professionals with clients based on shared interests, personalities, and hobbies, creating meaningful connections built on trust and companionship. Combined with our award-winning training, minimum one-hour visits, and commitment to excellence, we provide care that truly changes lives. And we are proud to be regulated by the Care Quality Commission with an ‘OUTSTANDING’ in all areas rating.
The Head of People Experience is a full-time position, leading and supporting a team to ensure timely recruitment of high-quality care professionals with focused and effective strategies for engagement and retention. Aspects of the job involve leading in all aspects of recruitment activity, training, and retention.
Essential Criteria - What We're Looking For- You will thrive in this role if you are highly organised with strong attention to detail.
- Enjoy working in a busy, fast-paced team environment.
- Have a degree or equivalent qualification or experience in Management.
- Proven experience within a generalist HR role including:
- Delivering training (a qualification is beneficial).
- End to end recruitment.
- Retention and engagement methods.
- Good basic understanding of employment law and HR processes and procedures.
- Be confident, resilient and self-motivated with the ability to build and maintain strong positive external community relationships to promote the opportunities available at Home Instead.
- Flexibility to work outside 9-5 Monday to Friday if required to meet the demands of the business.
- Strong interpersonal skills, and excellent presentation skills with the ability to build rapport quickly.
- Excellent verbal and written communication skills.
- Good working knowledge of IT Systems with experience of Microsoft Office or Google Suite, working with HR systems and virtual communication platforms with the ability to learn and adopt new technologies where appropriate.
- Excellent organisation and prioritisation skills with the ability to work accurately under pressure.
- Line management experience. Ability to communicate and motivate others, helping them to achieve their potential.
- Commercial awareness and a proactive approach to problem-solving.
This role is based in Market Harborough, but we have two other offices in Oadby.
Head of People Experience employer: Home Instead - Market Harborough, Oadby, Corby & Rutland
At Home Instead, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment where our team is dedicated to making a real difference in the lives of older adults. With a strong focus on employee growth through award-winning training and development opportunities, we foster a culture of collaboration and respect, ensuring that every team member feels valued and empowered. Located in Market Harborough, our commitment to excellence is reflected in our outstanding Care Quality Commission rating, making us a truly rewarding place to work for those passionate about care and community.
Contact Details:
Home Instead - Market Harborough, Oadby, Corby & Rutland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of People Experience
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. The more connections we make, the better our chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, mission, and what makes them tick. This way, we can tailor our answers to show how we fit into their culture and contribute to their goals.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more we practice, the more confident we'll feel when it’s our turn to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing our enthusiasm for the role. Plus, it keeps us fresh in their minds as they make their decision.
We think you need these skills to ace Head of People Experience
Some tips for your application 🫡
Show Your Passion for People:When writing your application, let your passion for enhancing people's experiences shine through. We want to see how you connect with the idea of helping others, especially in a role that focuses on care and companionship.
Be Specific About Your Experience:Make sure to highlight your relevant experience in HR and recruitment. We love details! Share specific examples of how you've successfully engaged and retained talent in previous roles, as this will show us you're the right fit for our team.
Tailor Your Application:Don’t just send a generic application. Tailor it to reflect the values and mission of Home Instead. We appreciate when candidates take the time to align their skills and experiences with what we stand for—relationship-led care.
Keep It Professional Yet Personal:While we want to see your personality, remember to keep your application professional. Use clear language and structure your application well. And don’t forget to apply through our website—it’s the best way to ensure we see your application!
How to prepare for a job interview at Home Instead - Market Harborough, Oadby, Corby & Rutland
✨Know the Company Inside Out
Before your interview, make sure you understand Home Instead's mission and values. Familiarise yourself with their approach to care and how they build relationships with clients. This will help you demonstrate your alignment with their ethos and show that you're genuinely interested in the role.
✨Showcase Your HR Expertise
Be prepared to discuss your experience in recruitment, training, and retention strategies. Think of specific examples where you've successfully implemented these processes. Highlight your understanding of employment law and how it applies to the role, as this will show your readiness to handle the responsibilities of the Head of People Experience.
✨Demonstrate Your Interpersonal Skills
Since this role involves building strong relationships, be ready to showcase your interpersonal skills. Share examples of how you've built rapport with colleagues or clients in the past. This will illustrate your ability to connect with others, which is crucial for promoting opportunities at Home Instead.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's culture, team dynamics, and future goals. This not only shows your interest but also helps you assess if Home Instead is the right fit for you.
