At a Glance
- Tasks: Create personalised customer experiences and optimise member communications.
- Company: Join a collaborative marketing team at Home House.
- Benefits: Innovative environment, opportunity for creativity, and impactful campaigns.
- Other info: Fresh ideas are welcomed and innovation is encouraged.
- Why this job: Shape member experiences and make a real difference in engagement.
- Qualifications: Passion for data-driven marketing and strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
About the role Were looking for a CRM Manager who is passionate about creating meaningful connections through data, insight and personalised customer experiences.
This is an exciting opportunity to shape how we communicate with our members, deliver engaging campaigns that strengthen relationships, increase loyalty and enhance every stage of the member journey.
From developing automated customer journeys and targeted communications to optimising our member portal and supporting our evolving loyalty proposition, you'll play a key role in ensuring every interaction feels relevant, thoughtful and on brand.
Working closely with internal teams and external agency partners, you'll combine creativity with data-driven decision making to continually improve campaign performance, member engagement and commercial results.
Why join us?
At Home House, how we connect with our members is just as important as the experiences we create for them.
You'll join a collaborative marketing team where fresh ideas are welcomed, innovation is encouraged and every campaign has the opportunity to make a real impact.
Shape the member experience You'll have the opportunity to influence every stage of the customer journey, creating personalised communications that make members feel recognis...
